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Support the Income Audit team by monitoring and verifying hotel revenue (room, F&B, other income), preparing analyses and reports, and reconciling figures using PMS/POS systems while following policies and ensuring guest-focused accuracy.

Coordinate and manage renovation and engineering projects within an operating hotel to minimize guest disruption. Control budgets, schedules, compliance with HK building regulations, tendering, contract administration, procurement, site inspections, access logistics, and departmental coordination. Plan work around peak operations and oversee essential services maintenance while reporting progress and performing ad hoc duties.

The Senior Group Sales Manager exceeds revenue goals in the group market, managing client accounts, conducting sales calls, preparing proposals, and ensuring guest satisfaction through collaboration across departments.

Develop, acquire and retain government-related accounts (consulates, embassies, chambers). Conduct sales visits, identify new business opportunities, drive group/meeting (MICE) sales, maintain client relationships, and support the Sales Director to implement market strategies to maximize revenue and exceed hotel targets.