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Administrates and optimizes group websites and booking engines, maintaining content, user experience, compliance, analytics, SEO, GEO, and operational efficiency. Supports hotel onboarding, digital training, AI-enabled content and workflow improvements, product feature development, vendor performance, and global online sales campaigns. Collaborates with corporate departments and properties to standardize digital platforms and increase organic traffic, AI visibility, and online revenue.

Perform full-set accounting for the hotel, conduct monthly income and audit checks, generate financial and outlet reports, analyze income for promotions/festivals, supervise Income Supervisor, assist month-end closing, and handle ad hoc income-related projects and duties.

Manage global brand strategy, integrated marketing campaigns, content development, marketing assets, agency relationships, and brand stewardship. Collaborate with hospitality, digital, PR, sales, operations, and regional teams to deliver consistent brand experiences. Track campaign performance, monitor consumer insights and market trends, and refine marketing strategies. The role requires balancing strategic planning with hands-on execution, creative judgment, stakeholder management, and timely delivery across multiple channels.

Lead global MICE and group sales for Langham Hospitality Group across the West Coast and assigned regional accounts. Develop sales strategies, manage account portfolios, exceed revenue targets, build commercial partnerships, and support hotel properties. Conduct sales missions, trade shows, familiarization trips, and client engagement activities. Maintain accurate Salesforce, Delphi, Cvent, pipeline, database, and financial reporting. Analyze market trends, collaborate with hotels and GSO stakeholders, and serve as a brand ambassador.

Leads global MICE and group sales for the Midwest region, maximizing revenue across Langham Hospitality Group properties. Develops account plans and sales strategies, manages client and hotel relationships, pursues partnerships, supports sales missions and trade shows, maintains sales systems and reporting, and contributes to regional initiatives. Requires strong hospitality sales experience, MICE market connections, networking, negotiation, presentation, analytical, and relationship-building skills. Travel of up to 50% may be required.

Drive corporate hotel sales by making sales calls, following up on leads, maintaining existing accounts, developing new business, conducting client visits and site inspections, negotiating company contracts, and supporting promotional offers. The role assists senior sales leaders in meeting revenue and profit targets while building relationships with corporate decision-makers and booking handlers.

Drive business and revenue for the hotel's food and beverage outlets while ensuring alignment with outlet concepts, positioning, and Langham standards. Track revenue and performance data, prepare forecasts, review monthly achievements, and collaborate closely with F&B leadership, operations managers, outlet managers, and chefs to plan and deliver excellent customer experiences.

Develops hotel business through sales calls, account management, contract negotiation, lead follow-up, market development, site inspections, and client entertainment. Supports sales directors in meeting budgets and maximizing profits, creates promotional ideas, attends business meetings and trade shows, monitors competitor activity, and reports sales performance. Requires strong communication, planning, market analysis, teamwork, and relationship-building skills in English and Mandarin.

The Marketing Communications Manager will develop and execute integrated marketing and communications campaigns across digital, social media, public relations, and offline channels. The role requires strong writing, editing, content creation, brand management, media relations, and social media expertise, along with excellent English communication, leadership, organizational, and project management skills. Experience in luxury hospitality, hotels, lifestyle, or food and beverage is preferred.

Develop and execute digital marketing campaigns for The Langham, Jakarta, with a focus on social media, engaging content, copywriting, and current digital trends. Monitor campaign performance, prepare digital marketing reports, and communicate effectively in English while working in a fast-paced luxury hospitality environment.