A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
Key Responsibilities:
- Support the development and maintenance of various BI tools to visualise key business metrics and monitor ongoing performance.
- Coordinate, consolidate, and transform Sales, E-Commerce, and Loyalty data. Assist in analysing various Sales and Marketing initiatives and provide strategic recommendations to help leaders identify gaps and areas of opportunity to achieve business objectives.
- Monitor and evaluate the effectiveness of Sales and Marketing promotions, measuring their impact and driving improvements for future initiatives.
- Conduct research on current market trends and dynamics impacting the industry, integrating external insights with internal performance metrics to guide decision-making.
- Collaborate with cross-functional teams to develop requirements for new reports, ensuring clarity, relevance and usability.
- Support the ongoing maintenance of data sets and models to ensure data quality and accuracy.
- Effectively handle multiple priorities, organise workload and meet deadlines.
- Perform ad-hoc data retrieval and analysis, or other related duties as assigned.
Requirements:
- Bachelor’s degree or equivalent in Business Administration, Data Science, Statistics, or related disciplines.
- 1-2 years of relevant professional experience in data analytics, or a related field; experience in E-Commerce channel sales is advantageous.
- Strong analytical skills with a proactive approach to problem-solving and attention to detail.
- Excellent communication skills, both written and verbal, with the ability to convey complex data insights clearly.
- Proficient in data analysis tools and software (e.g., Excel, Power BI) and familiar with SQL, Python or similar programming languages is advantageous
- A committed team player, able to build rapport with colleagues and stakeholders.
- Self-motivated, organised, and capable of managing multiple tasks under tight deadlines.
- Good command of English and Cantonese, Mandarin is a plus.
For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/
Skills Required
- Bachelor's degree or equivalent in Business Administration, Data Science, Statistics, or a related discipline
- 1-2 years of relevant professional experience in data analytics or a related field
- Strong analytical and problem-solving skills with attention to detail
- Excellent written and verbal communication skills
- Proficiency in data analysis tools such as Excel and Power BI
- Familiarity with SQL, Python, or similar programming languages
- Ability to communicate complex data insights clearly
- Ability to collaborate effectively with colleagues and stakeholders
- Ability to manage multiple tasks and meet tight deadlines
- Good command of English and Cantonese
- Mandarin language skills
- Experience in e-commerce channel sales
What We Do
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The group takes its name from The Langham, London, Europe's first Grand Hotel. For over 150 years, this flagship property has been the pinnacle of sophisticated and gracious hospitality, a philosophy that is reflected group-wide through inspiring design, cutting-edge innovation, sincere service and an unwavering commitment to building great memories. With dedicated colleagues in more than 20 hotels located in major cities throughout four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to be a global hospitality group that pursues excellence.
