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Develop and expand public-sector client accounts, acquire new customers, exceed sales and profit targets, manage CRM pipelines, create account plans, and build strategic executive relationships. Position SHI’s IT solutions across cloud, security, IoT, and digital workplace domains while collaborating with partners, vendors, and internal teams. The role requires direct IT sales and sales management experience, customer engagement outside the office, event travel, consultative selling, and knowledge of enterprise technology solutions.

Designs and manages CI/CD pipelines, develops Terraform-based Infrastructure as Code, integrates AWS and Azure services, and maintains cloud and on-premises infrastructure. The role automates development processes, monitors system performance, ensures compliance and security, conducts production root cause analysis, and collaborates with development teams on software integration. Responsibilities also include managing Kubernetes, source control, observability, networking, and cloud operations tools.

Lead technical pre-sales for enterprise customers: assess data center environments, design infrastructure and hybrid-cloud solutions, present demos/POCs, build OEM relationships, enable sales teams, mentor junior engineers, and drive pipeline across Data Center, Cloud, Network, Security, and Services.

Conduct cold calls and prospecting, nurture customer relationships, recommend IT solutions, manage quoting and order placement, and oversee sales cycles for medium to large business accounts. Collaborate with internal resources, address customer inquiries, facilitate meetings, and achieve monthly and quarterly sales quotas while delivering strong customer service.

The Director of Risk Management will build and mature SHI’s enterprise risk, compliance, and Risk & Control Self-Assessment programs. Responsibilities include defining risk taxonomies and appetites, implementing governance and escalation processes, monitoring key risk indicators, strengthening third-party and operational risk controls, developing policies and training, conducting testing and assurance, and delivering executive reporting. The role also involves building a risk and compliance team and influencing cross-functional and executive stakeholders.

Designs tailored data center and infrastructure solutions for commercial customers across cloud, network, security, storage, and services. Partners with account teams, OEMs, and senior client stakeholders; provides technical training; supports complex sales opportunities; manages the solution pipeline; and identifies new technology opportunities. Requires expertise in virtualization, hybrid cloud, automation, containerization, disaster recovery, and major infrastructure vendors.

Develops demand, shipment, inventory, and supply chain planning processes; coordinates sales, operations, IT, and finance stakeholders; improves data quality and operational efficiency; monitors inventory and vendor lead times; manages order issues, forecasts, process-improvement initiatives, and project timelines while ensuring compliance with inventory policies.

Develop and execute sales strategies to exceed revenue and profit targets, cultivate existing and new customer relationships, generate pipeline, and close business. The Account Executive will present IT solutions, collaborate with internal teams and external partners, attend industry events, and maintain knowledge of market trends. Candidates must reside in the Boston region, spend at least 50% of their time meeting customers, and travel within their assigned territory.

Leads client-facing cybersecurity GRC consulting engagements, including security assessments, risk assessments, tabletop exercises, governance models, policies, compliance reporting, audit readiness, control evaluations, and remediation planning. Advises clients on security program maturity, collaborates with sales and technical teams, supports business development, improves consulting methodologies, and mentors other consultants. The remote role requires up to 10% travel and extensive experience with security frameworks, GRC platforms, and regulatory standards.

Leads global sales strategy, partner alliances, sales enablement, and growth initiatives. Develops partner business plans, drives pipeline and revenue growth, oversees cross-functional programs, and presents performance insights to senior leadership. Builds scalable training and enablement programs for sales and partner organizations while leading and developing Partner Managers across regions and verticals.