Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
This position is a remote position required to reside in the surrounding New York City area to support business needs as determined by SHI management.
Role Description
• Partner with account teams to lead technical discovery and assess customer environments, identifying infrastructure needs and transformation opportunities.
• Design, present, and refine tailored infrastructure solutions that align with customer business goals, technical requirements, and financial considerations.
• Own the technical pre-sales lifecycle for assigned opportunities, including solution design, validation, and customer presentations.
• Build and maintain strategic relationships with OEMs and technology partners, leveraging their capabilities to enhance solution offerings.
• Serve as a trusted advisor to customers, engaging with IT leadership (e.g., Directors, VPs, CIOs) to provide guidance on technology strategy and modernization.
• Lead technical enablement and training initiatives for sales teams, enhancing overall technical selling capability.
• Drive pipeline growth by identifying, qualifying, and advancing solution opportunities in collaboration with account teams.
• Develop and deliver compelling solution presentations, demos, and technical workshops for customers and prospects.
• Provide mentorship and guidance to junior Solutions Engineers, supporting their development and knowledge growth.
• Collaborate cross-functionally with services, engineering, and delivery teams to ensure solution feasibility and successful handoff.
Behaviors and Competencies
• Consultative Selling: Applies a solution-oriented, customer-first approach to uncover needs and position value-driven outcomes.
• Advanced Communication: Effectively articulates complex technical solutions to executive and technical audiences, influencing decision-making.
• Presentation Excellence: Designs and delivers high-impact presentations, demos, and workshops tailored to varied audiences.
• Problem Solving: Proactively identifies challenges, evaluates alternatives, and delivers practical, scalable solutions.
• Collaboration & Leadership: Leads cross-functional alignment while mentoring peers and contributing to team success.
• Relationship Management: Builds and expands strong relationships with customers, partners, and internal stakeholders.
• Organization & Execution: Manages multiple complex opportunities with strong attention to detail and follow-through.
• Results Orientation: Drives measurable impact on pipeline growth, deal progression, and revenue attainment.
Skill Level Requirements
• Strong hands-on experience with data center infrastructure, including hybrid cloud, virtualization, and modern compute/storage platforms.
• Advanced knowledge of technologies such as hypervisors, containerization (Docker, Kubernetes), and software-defined data center (SDDC).
• Proven ability to design and position solutions across Data Center, Cloud (AWS/Azure), Networking, and Security domains.
• Experience with enterprise technologies such as Dell, HPE, Cisco, NetApp, Pure Storage, VMware, Nutanix, Veeam, and public cloud platforms.
• Solid understanding of disaster recovery, business continuity, and high availability architectures.
• Ability to translate complex technical concepts into clear business value propositions.
• Experience supporting pre-sales environments, including solution demos, proof-of-concepts (POCs), and technical validations.
Other Requirements
• Completed Bachelor’s Degree or relevant work experience required
• 5+ years of experience in a similar role
• Ability to travel to SHI, Partner, and Customer Events
• Advanced certification in one or more of the following mainstream technologies preferred:
• Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix
The base salary range for this position is $168,000 - $245,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus, are $240,000 - $350,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Skills Required
- Bachelor's degree or relevant work experience
- 5+ years of experience in a similar solutions engineer or pre-sales role
- Hands-on experience with data center infrastructure, hybrid cloud, virtualization, compute and storage platforms
- Advanced knowledge of hypervisors, containerization (Docker, Kubernetes), and SDDC
- Ability to design and position solutions across Data Center, Cloud (AWS/Azure), Networking, and Security
- Experience with enterprise vendor technologies (Dell, HPE, Cisco, NetApp, Pure Storage, VMware, Nutanix, Veeam)
- Understanding of disaster recovery, business continuity, and high availability architectures
- Experience supporting pre-sales activities including demos, POCs, and technical validations
- Strong communication, presentation, consultative selling, and executive engagement skills
- Ability to travel to SHI, partner, and customer events
- Advanced certifications in Dell, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, or Nutanix
- Experience mentoring junior solutions engineers and collaborating with services/engineering teams
SHI International Corp. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SHI International Corp. and has not been reviewed or approved by SHI International Corp..
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Healthcare Strength — Feedback suggests the medical, dental, vision, and pharmacy offerings are comprehensive, with multiple plan options, telemedicine access, and solid ancillary coverage.
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Wellbeing & Lifestyle Benefits — Feedback suggests onsite fitness centers, wellness programs that can reduce premiums, and discounts/purchase programs provide meaningful lifestyle support.
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Strong & Reliable Incentives — Feedback suggests commission structures in sales and premium totals in certain technical presales roles create notable upside potential for strong performers.
SHI International Corp. Insights
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
