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Lead and coach a North America SDR team to generate pipeline: recruit and ramp SDRs, build outbound playbooks, do live call coaching, manage Salesforce hygiene/reporting, partner with AEs and marketing, and scale the sales development function.

Lead supplier acquisition and growth for the gemstone category from the Bangkok office. Manage day-to-day operations, logistics, and compliance; optimize supplier listings and inventory; use data to drive performance and revenue; recruit, train, and lead the local operations team; and collaborate cross-functionally to uphold quality and operational excellence.

As a Sales Development Representative, you'll proactively identify and engage prospective jewelry businesses, qualify leads through calls and emails, and collaborate with the Account Executive team to drive sales growth.

Own and rebuild the end-to-end NetSuite integration: diagnose, fix, design, build, deploy, monitor, and maintain automated financial data flows. Collaborate with Finance to translate requirements, implement testing/alerting, and work within Node.js, AWS, Docker, Kubernetes, and CI/CD pipelines to ensure reliable financial data movement.

Lead a cross-functional growth squad to improve acquisition, conversion, and early retention. Run experiments, prioritize data-driven roadmap, embed AI where valuable, build dashboards, and collaborate with Sales, CS, and Marketing to drive measurable growth.

Operate and maintain photography equipment (Gem Lightbox), follow SOPs, keep accurate records, ensure efficient machine operations and assist with extended-hour workflows.

Manage and track inbound international shipments to India and ROW, coordinate with freight forwarders, customs brokers, and global offices, handle import documentation and customs clearance, resolve delays, monitor return shipments, and identify process improvements to enhance logistics efficiency.

Operate and maintain gemstone photography equipment (Gem Lightbox), follow SOPs, maintain records, ensure efficient machine operations and upkeep, and work flexible/extended hours as needed.

Monitor platform for goods ready for collection, coordinate pickups with suppliers and logistics team, verify and record received items, update system statuses, support QC, barcoding, and shipment preparation, and help improve operational efficiency.

The FP&A Associate role involves financial modeling, growth analytics, core reporting, forecasting, decision support, and AI-native process improvement within a fast-growing B2B fintech platform.