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Manage the Waterworks category to increase sales, profitability, market share, and supplier funding. Responsibilities include product assortment planning, supplier relationship management, negotiations, category strategy execution, business reviews, and analysis of sales, margin, product, and operational metrics. The role collaborates with branches, sales teams, suppliers, and cross-functional stakeholders to identify growth opportunities and deliver customer value.

Develops profitable sales across an assigned territory by managing existing customer relationships, prospecting for new accounts, preparing quotes, providing technical support, and meeting revenue, margin, account, and quota targets. The representative advises branches on pricing, resolves customer issues, shares market feedback, and participates in trade shows, training, and product meetings while collaborating with branch teams.

Leads daily branch operations, including sales, counter service, warehouse activities, inventory, shipping, receiving, staffing, scheduling, and labor costs. Manages and develops branch teams, builds customer and supplier relationships, identifies business opportunities, and ensures service, sales, profitability, and company objectives are achieved. Requires plumbing and HVAC/R industry knowledge, people leadership, customer service, communication, and problem-solving skills.

Handles customer orders, quotations, pricing, product sourcing, and sales support for a wholesale plumbing, HVAC/R, waterworks, and industrial products branch. Builds customer relationships, promotes products, achieves sales targets, provides delivery and inventory information, and supports warehouse, yard, pickup, delivery, and on-call activities. Requires strong organization, customer service, computer, communication, and multitasking skills, with a valid driver's license.

Manages customer accounts receivable, credit limits, collections, payment processing, account adjustments, and aging analysis. Investigates billing discrepancies, assesses credit risk, maintains accurate records, and supports cash flow improvement. The role also assists with month-end close, financial reporting, customer communications, and compliance related to account setup and credit modifications.

Développer les ventes et atteindre les objectifs de revenus, de marge et de comptes pour un territoire attribué. Le rôle consiste à gérer et renforcer les relations avec les clients actuels, prospecter de nouveaux clients, fournir des soumissions et du soutien technique, personnaliser les solutions, conseiller sur les prix et collaborer avec les succursales. La personne participera également aux salons professionnels, formations et réunions sur les produits.

Lead national Canadian compensation programs, including salary structures, market benchmarking, job evaluation, pay equity, incentive planning, annual compensation cycles, and analytics. Partner with HR, Finance, Payroll, Talent Acquisition, and business leaders. Lead Workday tenant migration activities involving compensation data mapping, cleanup, validation, testing, reconciliation, and cutover. Provide recommendations on offers, promotions, and compensation exceptions while supporting pay transparency compliance.

Provide technical after-sales support to HVAC contractors, internal and external sales teams, dealers, and subcontractors. Troubleshoot product issues, support installations and commissioning, train stakeholders, coordinate with manufacturers and engineers, manage exceptional replacement requests, and assist estimators, project managers, and quotation teams. The role also develops the HVAC segment, maintains business relationships, and requires occasional travel within the assigned territory.

Provides inside sales and customer service by processing orders, preparing quotations, sharing pricing and delivery information, building customer relationships, upselling products, and supporting outside sales. The role also assists with warehouse, yard, inventory, local deliveries, customer pickups, branch on-call duties, and safety compliance.

Fournit un service à la clientèle exceptionnel au comptoir, par téléphone et par courriel. Le poste consiste à renseigner les clients sur les produits de plomberie, préparer des soumissions, vérifier la disponibilité des articles, préparer et expédier les commandes, maintenir les stocks près du comptoir et coordonner les priorités d’expédition avec les transporteurs et les clients.