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Coordinates operational, documentation, manufacturer communication, product development, and FF&E support for SOM’s global Product Design practice. Maintains project records, furniture specifications, digital libraries, Revit content, product databases, samples, and manufacturer documentation. Supports custom and licensed furniture initiatives from concept through implementation, including design reviews, prototypes, launches, project research, and multidisciplinary team coordination.

Coordinates operational, project, and administrative activities for SOM’s Global Product Design and FF&E Practice. Maintains project records, product databases, digital libraries, Revit content, specifications, samples, and manufacturer documentation. Supports product research, custom and licensed furniture development, design reviews, prototypes, product launches, and FF&E strategy across multidisciplinary projects. The role facilitates communication among designers, manufacturers, project teams, and leadership while tracking initiatives, coordinating deliverables, and maintaining accurate, accessible resources.

Provides executive and team administrative support, including complex calendar and diary management, meeting coordination, travel arrangements, expense reporting, timesheets, correspondence, event support, and contact maintenance. Maintains architectural licensing records and AIA credits, organizes administrative projects, supports conference and video meetings, and prioritizes urgent tasks for senior leadership and project teams.

Provides Tier 1 and Tier 2 technical support to local, regional, and remote staff. Responsibilities include managing service desk tickets, configuring Windows, Mac, mobile, cloud, collaboration, conferencing, and architectural software environments, researching solutions, supporting special projects, and participating in weekend and occasional after-hours support rotations.

Support structural teams by building and updating BIM/Revit models and drawings, assist with CAD deliverables, manage model data and schedules, implement BIM standards, and meet project deadlines under senior supervision.

Support APAC business development by preparing tender responses, bids, proposals, interview materials, and marketing collateral; conduct client/project research; assist pursuit strategy and business plans; maintain Salesforce/OpenAsset data; collaborate with regional leadership and senior staff.

Lead and manage large-scale planning and urban design projects including schedules, budgets, client agreements, team leadership, risk management, graphic production, and quality control. Coordinate contracts, project finances, meetings, and mentor staff while supporting business development and sustainable design strategies.

The Technical Architect leads technical design and execution of architectural projects, ensuring quality, compliance, and integration of sustainable practices throughout multiple project phases.

Manage and develop structural BIM models and drawings, collaborate with engineers to update Revit data and schedules, guide junior BIM staff, produce CAD deliverables, implement firmwide BIM and graphic standards, and identify workflow improvements. May use Tekla, Navisworks, Rhino, Grasshopper and Dynamo as needed.

Lead large, complex architectural projects from inception through schematic design, originating and developing concepts, shaping visual narratives and presentations, directing interdisciplinary teams, mentoring designers, and working closely with clients, consultants and global studios. Maintain hands-on design authorship and translate design ambition into coherent spatial, structural and material strategies.