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Provides telephone and email technical support for pool and spa equipment. Researches, troubleshoots, and resolves consumer product issues; communicates solutions clearly and empathetically; maintains product and procedure knowledge; handles complaints and disputes; works independently and with teams; and escalates complex issues to higher-level support when necessary.

Develop and execute Northeast territory strategies for commercial pump solutions, driving revenue, bookings, and margins. Manage distributor and channel partnerships, influence engineers and contractors, expand project specifications, and convert opportunities from specification through close. Maintain forecasts and CRM pipelines, deliver customer presentations and training, develop new relationships, and represent the company at industry events. The role requires 50–60% travel and expertise in B2B distribution-led sales and fluid-handling applications.

Owns and governs the end-to-end SIOP operating system for a $1B+ global business unit. Integrates demand, supply, engineering, operations, and finance into one plan; leads executive decision-making, financial planning, transformation, resource arbitration, and cross-category alignment. The role manages federated SIOP leads, drives execution excellence, monitors forecast, revenue, margin, inventory, and working-capital performance, and requires 30% travel.

Provides internal and external technical support for CO2 recovery, biogas upgrading, compressor, cooling, and PLC systems. Responsibilities include problem analysis, troubleshooting, calibration, repairs, commissioning, onsite audits, service-visit preparation, database maintenance, technical training, project-team participation, and 24/7 remote and onsite customer support. Requires travel for short periods and reports to the Global Operations Leader.

Supports product-line marketing strategy and execution for Pentair Pool products. Develops and maintains marketing assets, messaging, sales collateral, digital content, and launch-readiness materials. Coordinates cross-functional teams across product, sales, marketing, customer service, and legal to support commercialization, channel enablement, events, and customer engagement. Conducts market and competitive research, ensures digital content accuracy, and helps translate technical product information into customer-focused messaging.

Supports product-line marketing strategy and go-to-market execution for Pentair Pool products. Responsibilities include developing marketing assets and customer messaging, coordinating product launch readiness, conducting competitive and voice-of-customer research, supporting sales and channel enablement, assisting with trade shows and events, and ensuring accurate, optimized digital content across the product lifecycle.

Leads Pentair Pool’s product organization, portfolio strategy, market share growth, roadmap execution, innovation pipeline, and product lifecycle management. Partners across engineering, quality, operations, sales, marketing, finance, and manufacturing to deliver integrated hardware, software, IoT, and service experiences. Owns customer insights, competitive intelligence, investment tradeoffs, product launches, quality improvement, and business outcomes while developing a high-performing product team.

Serves as the primary liaison between Salesforce business stakeholders and technology teams. Leads requirements gathering, process analysis, solution roadmaps, workshops, documentation, Agile delivery, UAT, releases, training, adoption, and continuous improvement. Supports Salesforce Manufacturing Cloud across Sales, Marketing, Customer Service, Field Service, and channel operations while defining KPIs, improving integrations and data quality, and aligning solutions with enterprise architecture, security, governance, and Salesforce best practices.

Leads the strategy, integration, modernization, governance, and continuous improvement of Pentair’s digital marketing platform ecosystem. Manages websites, PIM, DAM, consent tools, marketing workflows, CRM integrations, and data connections. Partners with Marketing, Legal, Privacy, Security, and IT to ensure scalable, secure, compliant solutions. Guides platform migrations, vendors, contractors, technical standards, documentation, and performance monitoring while mentoring peers without direct people management.

Supports global sales by interpreting RFQs, preparing technical and commercial proposals, handling customer queries, costing non-standard products, and recommending product selections. Designs vessel arrangements using MPVA, coordinates BOMs and drawings with R&D, and works with operations on order entry, project documentation, and manufacturing handoffs. The role requires strong technical communication, engineering drawing knowledge, and collaboration across global and internal teams.