Top Tech Jobs & Startup Jobs

Manage workforce forecasting, scheduling, rosters, capacity planning, and real-time performance across voice, chat, messaging, email, and case-management channels. Analyze operational data to identify risks, improve service levels, and support workforce decisions. Maintain workforce planning technology, improve system functionality and reporting accuracy, and collaborate with Client Services leaders and Technology teams to improve operational efficiency.

Respond to client queries through phone, email, live chat, and messaging while delivering exceptional service. Represent the CMC Markets brand, identify ways to improve the client experience, and work rotating shifts between 7:30am and 8:00pm. The role includes comprehensive training on trading platforms and completion of the RG146 Financial Regulatory qualification.

Performs KYC and AML operations for professional and corporate clients, including risk assessments, customer due diligence, beneficial ownership analysis, source of funds and wealth verification, sanctions and PEP screening, periodic reviews, transaction monitoring, and suspicious activity escalation. Maintains auditable records, prepares AML reporting, supports regulatory requests and audits, updates procedures, monitors regulatory changes, and assists with staff training. The role operates under DFSA, UAE, and group financial crime compliance requirements.

Business Analyst supporting product and project delivery within a financial services programme. Responsibilities include eliciting and documenting requirements, analyzing workflows, managing epics and user stories, creating mock-ups, supporting agile development and user acceptance testing, maintaining documentation, presenting demos, and contributing throughout the project lifecycle.

Manage end-to-end procurement operations, supplier relationships, contracts, budgets, cost optimization, and software asset management. Lead procurement strategy and target operating model implementation while supporting order resolution, invoice issues, policy adherence, RFPs, contract renewals, and stakeholder training. The role partners with Finance, IT, business leaders, suppliers, and the procurement operations team in an onsite London environment.

The Senior Compliance Analyst supports the Compliance Officer and MLRO in maintaining the firm’s DFSA compliance framework. Responsibilities include compliance advisory, monitoring and testing, AML/KYC oversight, regulatory reporting, financial promotions review, client classification, complaints handling, regulatory change, policy maintenance, training, and audit or supervisory responses. The role also deputizes for the CO/MLRO and guides junior compliance staff.

Coordinate projects across business and technology teams, managing risks, issues, dependencies, stakeholders, resources, and scope through completion. Support business analysis, process improvement, forecasting, and resolution of project challenges while communicating with senior stakeholders. The role requires project delivery or PMO experience, knowledge of project management methodologies, strong communication and problem-solving skills, and experience in a regulated environment.

Lead organisational, process, and technology change across CMC Markets’ ANZ transformation programme and B2B white-label stockbroking platform initiatives. Responsibilities include impact assessments, integrated change planning, governance, communications, training, readiness, adoption, stakeholder engagement, risk management, and measuring sustainable improvements in a regulated financial-services environment.

Provides first- and second-line desktop support to internal users across Sydney offices. Responsibilities include preparing and deploying laptops and desktops, managing incidents and escalations, onboarding and offboarding employees, supporting video conferencing and remote work, documenting issues, maintaining service quality, and improving support processes. The role requires Windows, Intune, Microsoft 365, Autopilot, MacBook, and Jamf expertise, along with strong communication and multitasking skills.

Manage onboarding and relationships for high-value Canadian clients, provide responsive client service, identify sales and cross-selling opportunities, maintain accurate CRM records, resolve inquiries, and escalate issues appropriately. The role requires English-French bilingual communication, financial markets knowledge, regulatory awareness, negotiation skills, and strong knowledge of the company’s trading platforms and products.