Business Analyst

Posted Yesterday
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Sydney, New South Wales, AUS
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Business Analyst supporting product and project delivery within a financial services programme. Responsibilities include eliciting and documenting requirements, analyzing workflows, managing epics and user stories, creating mock-ups, supporting agile development and user acceptance testing, maintaining documentation, presenting demos, and contributing throughout the project lifecycle.
Summary Generated by Built In

If you also believe that everyone should be able to achieve their financial potential, then you’ll love contributing to CMC Markets’ company vision of providing the ultimate trading experience. Seize the opportunity to progress your career in the fintech industry by joining a global leader in CFD trading and share investing. Grow yourself personally and professionally with a company that’s growing with you, by global expansion and product offering.


We are looking for an experienced Business Analyst  for an 18 Month Max Term Contract. As a Business Analyst, you’ll support project and product delivery within the ANZ Programme working closely with stakeholders across the business, external vendors, and partners. You’ll play a key role in scoping requirements, documenting solutions, and collaborating with agile development teams to deliver impactful changes.


This hands on role involves both technical and operational analysis across a range of initiatives, from launching new products to enhancing business processes to improve operational efficiency. You will be a motivated self starter capable of working independently to identify opportunities, solve problems, and deliver insights with minimal direction.

Why you'll like working here 

Just some of the reasons you’ll love working here include:

  • Leave benefits: Accrue 5 additional annual leave entitlements each year called My Days, as well as enjoying 5 extra annual leave days once you pass 12 months. Enjoy your birthday off to spend time with family and friends, on us! Utilise a free annual charity day to give back to your community.
  • $0 Trades: Staff & family trading accounts with CMC Markets Invest have access to the best brokerage rates in the market - $0 trades for all domestic and international equity orders!
  • Continuous learning: Our L&D offering covers both technical and performance training, ensuring you're always learning new skills.
  • Unlimited access to a dedicated benefits & wellbeing hub where you can save money through various retailer discounts, and make use of a variety of resources that will enhance your physical and mental wellbeing
  • Collaboration: We believe that great things happen when smart people work together, that’s why we’ve made the decision to work five days in the office.
  • Office perks: Help yourself to free breakfast cereals, condiments, and coffee to fuel your workday. Our culture club provides opportunities for everyone whether you’re into fitness, pizza making classes, socialising or bringing out your competitive side in trivia or lawn bowls!

What you’ll be working on?


  • Collaborate with Product Owners, Project Managers, developers, and stakeholders to understand business needs and translate them into clear, actionable requirements
  • Conduct interviews, workflow and process analysis to elicit and document clear, concise business and functional requirements
  • Create and help manage a backlog of epics and user stories, including detailed acceptance criteria to guide development and testing
  • Produce mock-ups and partner with development teams to design effective, achievable solutions
  • Coordinate and support user acceptance testing across all CMC offices
  • Maintain up to date documentation and communicate changes to stakeholders throughout the project lifecycle
  • Present demos and contribute to knowledge-sharing initiatives within the Product team and broader organisation
  • Lead and/or support all phases of the project lifecycle, from discovery and requirements gathering through to delivery and post-implementation review

What will help you be successful?

  • 5+ years experience as a Business Analyst ideally within financial services
  • Strong facilitation and stakeholder management skills
  • Knowledge of agile development methodologies
  • BA tools and techniques e.g. Jira, Confluence, process modelling, wireframing, data analysis, Visio/Miro
  • Technical knowledge e.g. API documentation, SQL, data management, web and mobile apps
  • Experience delivering operational efficiency projects for customer service functions
  • Experience implementing new Wealth Management product offerings
  • Strong facilitation and relationship management skills
  • Strong written and verbal communication skills
  • Experience working in financial services, banking, wealth management, payments, fintech or another regulated environment is highly desirable.

The things we live by 

CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work. We don’t just value differences and unique perspectives, we seek them out and we invite them in, because we know it will lead to better outcomes for everyone


We’re always on the lookout for great people, so even if you don’t feel you are a 100% fit, apply with your up-to-date CV and we’ll consider you for this role and any other suitable opportunities across the business. 


We look forward to hearing from you! 


Please be vigilant when applying for jobs online. CMC Markets will never request personal identification details, such as Date of Birth or Tax File Number prior to an offer being made. If your initial application is successful, regardless of whether you've applied directly or through an approved recruiter, you will always liaise with a representative from CMC's Talent Acquisition team. We will only discuss a role you have formally applied for via phone or email (CMC Markets email address); and never via Facebook

Skills Required

  • 5+ years of experience as a Business Analyst
  • Strong facilitation and stakeholder management skills
  • Knowledge of agile development methodologies
  • Experience with Jira, Confluence, process modelling, wireframing, data analysis, Visio, or Miro
  • Technical knowledge of API documentation, SQL, data management, web applications, and mobile applications
  • Experience delivering operational efficiency projects for customer service functions
  • Experience implementing new Wealth Management product offerings
  • Strong written and verbal communication skills
  • Experience in financial services, banking, wealth management, payments, fintech, or another regulated environment
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The Company
HQ: London
1,366 Employees
Year Founded: 1989

What We Do

CMC Markets is a leading global provider of online trading and investing, with a comprehensive retail, professional and institutional offering. Established in 1989, headquartered in London and listed on the London Stock Exchange, we have offices in Australia, China, Singapore, and across Europe. Over 1m traders and investors* worldwide have access to our proprietary platforms, native mobile trading apps, and MetaTrader 4. Our clients can trade on a huge range of financial instruments through our award-winning spread betting, CFD and share trading platforms**. We provide transparent, competitive pricing, market insights, and dedicated, 24/5 customer service. *1.388 million unique user logins for the CMC Markets invest and CFD platforms globally, as at August 2023. **Awards include: No.1 Web Platform & No.1 Most Currency Pairs, ForexBrokers.com Awards 2023; Best Forex Broker, Good Money Guide Awards 2023; Best In-House Analysts, Professional Trader Awards 2023; CFD Provider of the Year, Investors' Chronicle/Financial Times Celebration of Investment Awards 2023; No.1 Platform Technology, ForexBrokers.com Awards 2022; Best Mobile Trading Platform, ADVFN International Financial Awards 2022. Disclaimer: Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when spread betting and/or trading CFDs with this provider. You should consider whether you understand how spread bets, CFDs, OTC options or any of our other products work and whether you can afford to take the high risk of losing your money. Professional clients: Countdowns carry risk to any capital invested. These products are not suitable for all investors. CMC does not endorse, control or take responsibility for any third party content on or linked to this account. Nothing in this material is (or should be considered to be) financial, investment or other advice on which reliance should be placed

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