The Senior IT Business Analyst translates business needs into requirements, user stories, workflows, specifications, and acceptance criteria. The role guides digital product initiatives from ideation through implementation, manages stakeholders, supports technology integration, communicates technical concepts to nontechnical audiences, and collaborates with QA to ensure solution quality. The analyst may also contribute as a product owner or QA partner while bridging business, design, and engineering teams.

Owns end-to-end delivery of complex software projects from discovery through handover. Responsibilities include managing clients and technical teams, translating business needs into technical outcomes, overseeing budgets, schedules, scope, risks, and dependencies, facilitating Scrum ceremonies, and ensuring high-quality delivery across mobile, backend, and web projects.

Responsible for driving business development with insurance carriers and brokers, managing sales cycles, and shaping marketing strategies in insurance technology.