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The Programme Manager oversees project delivery, ensuring outcomes align with business objectives, and manages stakeholder communication, risks, and project finance.

Lead transformation of actuarial processes through automation, analytics, and AI. Identify use cases, define requirements, support solutioning, testing and UAT. Manage actuarial data and build reusable analytics pipelines for persistency and claims, improving data quality, lineage and reporting. Support AI pilot delivery and scaling for actuarial reporting and MI.

The role involves developing and governing actuarial models, collaborating with teams on modelling requirements, and providing technical guidance. It supports Group actuarial initiatives and compliance with internal governance policies.

Lead modernization of actuarial reporting through automation, process redesign, enhanced analytics and AI. Manage PACS/FFP+ projects, define actuarial AI roadmap, deliver pilots and scaled solutions, and coordinate cross-functional stakeholders to improve reporting efficiency, controls, and actionable insights.

Lead and manage investigations into financial crimes, fraud, misconduct and policy violations. Supervise investigators, collect evidence, produce investigation plans and reports, recommend disciplinary and remedial actions, ensure compliance with laws and internal policies, deliver training, liaise with stakeholders and regulators, and drive continuous improvement of investigative processes.

Lead design, scaling, and governance of an agentic AI workforce across Operations by combining RPA and AI. Develop and deploy co-pilot bots, build forecasting models for workload planning, define AI rules and assurance frameworks, and advise senior leaders on scalable AI use cases and investment decisions.

Lead operations analytics: frame problems, perform EDA and hypothesis testing, extract and prepare data with SQL/Python, generate actionable insights, build repeatable dashboards and frameworks, and partner cross-functionally to drive operational interventions.

Serve as first point of contact for Workday and HR system inquiries. Manage support cases, troubleshoot routine issues, perform Workday admin tasks and mass uploads, validate data, produce standard reports, maintain knowledge articles, and support testing and continuous improvement by escalating complex issues to HRIS specialists.

Lead a small actuarial team to deliver and review financial and actuarial reporting for regulators, Group and management; drive reporting improvements, reconciliations, analyses, controls, governance, and stakeholder liaison; coach and develop junior staff.

Lead and support implementation of RBC2 and actuarial valuation processes. Produce statutory actuarial reporting, solvency projections, capital analyses and stress testing. Ensure model governance, validation, controls and documentation. Provide technical actuarial support, stakeholder responses, process improvements and coach team members.