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Investigate and resolve warranty claims and return requests by reviewing facts, documentation, policies, and evidence. Serve as the primary customer contact, determine appropriate resolutions, communicate decisions, manage escalated situations, and collaborate with internal teams and vendors to identify root causes and close claims efficiently.

Investigate and resolve warranty claims and return requests by gathering facts, evaluating documentation, applying warranty policies, and approving or denying claims. Serve as the primary customer contact, coordinate with internal teams and vendors, identify root causes, manage escalated situations, communicate decisions clearly, and drive claims through timely resolution while balancing customer satisfaction and business objectives.

Manage purchase orders from entry through delivery, ensuring accurate system entry, supplier communication, shipment and testing updates, and clean records for accounting. Serve as the primary liaison between suppliers and internal teams while coordinating multiple orders, maintaining data accuracy, managing workflows independently, and adapting to changing priorities.

Lead monthly close and financial reporting for multiple entities, review journal entries and reconciliations, ensure GAAP compliance and internal controls, manage regulatory filings and audit requests, improve accounting workflows, and mentor team members. The role also supports cross-functional reporting, special projects, and ad hoc analysis.

Provides front-desk and office support by greeting visitors, maintaining a clean and organized workspace, stocking refreshments and supplies, managing mail, completing errands and shopping, and helping plan and execute company events. The role requires strong attention to detail, organization, interpersonal communication, email writing, and basic computer proficiency.

Manage customer account invoicing, invoice submissions, payment research, and account questions. Communicate professionally with customers and collaborate internally to resolve invoicing disputes and process issues. Maintain detailed customer order records and accurately record payments while handling confidential information with discretion.

Manage customer invoicing, invoice submission communications, payment research, account questions, and dispute resolution. Maintain accurate customer order and payment records, collaborate with internal teams to resolve billing issues, and handle confidential information with professionalism and attention to detail.

Manage customer invoicing, invoice submissions, payment research, account questions, collections-related inquiries, and dispute resolution. Maintain accurate customer order and payment records while collaborating with internal teams. The role requires professional customer communication, confidentiality, organization, attention to detail, and proficiency with accounting software and Google Suite.

Manages customer invoicing, invoice-related communications, payment and account inquiries, payment research, order records, and collections-related processes. Resolves invoice questions and disputes through collaboration with internal teams while maintaining accurate, confidential customer records. The role requires strong organization, communication, attention to detail, and proficiency with accounting software and Google Suite.

Maddox seeks candidates for future opportunities in various roles. Applicants should have a referral to apply and submit their information for consideration.