Maddox is the nation’s leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by Inc. Magazine as one of the fastest-growing companies in America for the past 8 years and counting.
Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.
Discover more at:
https://www.youtube.com/@MaddoxTransformer
https://www.maddox.com/
About Maddox + You:
We are seeking an experienced AR & Customer Support Coordinator to join our accounting team. The successful candidate will be responsible for managing customer account invoicing, with responsibilities including customer engagement, managing invoicing, payment and account questions. This position provides opportunities to grow with the AR team as well as the finance & accounting team.
More about You:
Your key responsibilities will include:
- Ownership of Invoicing process and customer-facing communication related to invoice submission
- High professionalism when managing and responding to customer inquiries
- Open communication and collaboration with internal partners for resolution of invoicing questions or disputes
- Researching and resolution of internal processes to complete the invoicing process
- Maintain detailed customer order records
- Researching and recording customer payments
Experience & Education:
- Minimum High School Degree. Associate or Bachelor degree preferred.
- 2+ years of experience in AR and collections or customer service
- Excellent organizational and time-management skills.
- Ability to handle sensitive and confidential information with discretion.
- Attention to detail and accuracy
- Strong communication and interpersonal skills.
- Good grammar, spelling and punctuation skills
- Proficiency with accounting software and Google Suite.
Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you’d thrive in this particular opportunity.
- Pay range = (wages + bonus)
- Comprehensive full-time benefits package averaging $20,000+ per year (amount varies based on age, family size, and eligibility), including:
- Health & wellness benefits (insurance or cash-in-lieu options)
- Paid maternity and paternity leave
- 401(k) with 100% match up to 8% of wages
- Paid holidays, PTO, and family-life gifts
- Vision, dental, disability, life insurance, and other voluntary benefits
Skills Required
- Minimum high school degree
- 2+ years of experience in accounts receivable and collections or customer service
- Excellent organizational and time-management skills
- Ability to handle sensitive and confidential information with discretion
- Attention to detail and accuracy
- Strong communication and interpersonal skills
- Good grammar, spelling, and punctuation skills
- Proficiency with accounting software and Google Suite
- Associate or Bachelor degree
What We Do
Maddox serves the commercial, industrial, utility, and renewables segments of the transformer market. We work with small operators, all the way up to the largest projects in the country. Our customers value speed, transparency, and an easy buying experience. We sell, rent, repair and buy transformers. With thousands of units in-stock and expedited production slots available, Maddox is dedicated to fast lead times and helping you get your project powered on as fast as possible. Our highly trained sales and customer service teams are dedicated to finding you the right transformer and delivering it to you at the right time. We believe in not only providing a dependable product with outstanding customer service, but in conducting ourselves with character and integrity in all that we do. We believe that strong relationships and a good reputation are our most important assets. Our experience has taught us that the best way to serve our customers is to deliberately concentrate our skills and expertise on a single line of products. From the very start, MIT was built with an exclusive focus on transformers and transformer-related equipment. We do one thing, and we do it very well. We serve customers who value quick lead-times, extensive technical expertise, excellent customer service, and ease of doing business. Our customers are primarily industrial and commercial clients, contractors, and equipment dealers/distributors. 1-800-270-2011 [email protected]
