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Support and maintain Microsoft Dynamics 365 Finance & Operations and related business applications. Diagnose and resolve Level 1–3 incidents, perform functional and technical analysis, manage configurations, updates, patches, escalations, root cause analysis, documentation, and process improvements. Following training, provide basic support and administration for Triskell while collaborating with business stakeholders and vendors.

Administer and operate Red Hat OpenShift and Kubernetes platforms, managing compute, networking, storage, security, upgrades, monitoring, and performance. Support DevOps and cloud-native practices, automate infrastructure using CI/CD, GitOps, and IaC, and resolve incidents through troubleshooting and root cause analysis. Improve the reliability, scalability, observability, and operational efficiency of production application infrastructure.

Designs and maintains Talend data integration workflows and Spring Batch processing solutions. Integrates jobs into enterprise pipelines, develops Java components, optimizes PL/SQL and relational database processes, and ensures performance, reliability, and scalability. Troubleshoots data-processing issues, contributes to CI/CD automation, and collaborates with technical and business stakeholders to deliver high-quality solutions.

Operate and maintain large-scale Linux and open-source distributed systems, including on-premises Kubernetes clusters. The role manages automation, CI/CD, databases, observability, monitoring, reliability, scalability, and high availability. Responsibilities include troubleshooting critical production environments, supporting operational improvements, administering web and database platforms, and participating in on-call rotations.

Conduct proactive threat hunting across internal and external environments, monitor dark and deep web sources, investigate potential threats, perform static and dynamic malware analysis using sandboxes and debuggers, and collect, correlate, and maintain actionable Indicators of Compromise. Support threat intelligence efforts to strengthen detection and incident response capabilities.

Monitor infrastructure alarms and events, triage incidents, validate alerts, manage tickets, execute runbooks, escalate issues, and coordinate with technical teams. Maintain operational documentation and contribute to continuous improvement while developing toward NOC Level 2 responsibilities.

Monitor infrastructure alarms and events, triage and analyze incidents, execute runbooks, manage ITSM tickets, validate alerts, escalate issues, coordinate with technical teams and partners, maintain documentation, and support continuous operational improvement. The role is suitable for recent graduates and junior professionals, with development toward NOC Level 2 responsibilities.

Provides first-line multilingual IT support to international end users through phone, chat, and ticketing systems. Responsibilities include logging, prioritizing, diagnosing, resolving, escalating, and tracking incidents and service requests; supporting Windows and Microsoft 365 environments; managing user access requests; documenting resolutions; updating knowledge bases; and meeting SLAs while maintaining strong customer satisfaction.

Provide L1/L2 support for critical banking applications, resolving incidents and service requests while monitoring performance and availability. Participate in on-call rotations, disaster recovery activities, and business continuity tests. Develop Ansible and Terraform automation, administer Docker and Kubernetes environments, support legacy application containerization, and contribute to modernization and operational improvement initiatives.

Operate and optimize Azure cloud infrastructure, including networking, compute, identity, monitoring, databases, and security services. Deploy resources with Terraform or Bicep, automate operations through Azure DevOps and scripting, support hybrid environments, troubleshoot complex incidents, and improve reliability and standardization. The engineer also supports governance, compliance, risk assessments, documentation, stakeholder communication, and production readiness across infrastructure, security, and development teams.