Top Tech Jobs & Startup Jobs

Manages travel agency and consortium accounts across the Midwest to drive Princess Cruises sales and revenue. Responsibilities include developing sales and marketing strategies, identifying business opportunities, negotiating partnerships, managing budgets, delivering presentations and product training, analyzing market trends, coordinating cross-functional initiatives, and maintaining stakeholder relationships. The role is remote, requires residence near Chicago, and involves less than 25% travel.

Administers Oracle E-Business Suite user access, including provisioning, deprovisioning, role maintenance, access reviews, and basic configuration updates. Provides first-level support for access and navigation issues, tracks incidents, documents procedures and system changes, supports SOX audits, monitors routine system activity, and escalates technical issues as needed. The role requires schedule flexibility, including weekends and holidays, and work during Eastern Standard Time.

Administers Oracle E-Business Suite user access, including provisioning, deprovisioning, role updates, access reviews, and segregation-of-duties compliance. Performs basic system maintenance and configuration updates, supports end users with access and navigation issues, tracks incidents, maintains procedures and audit documentation, monitors routine system activity, and escalates technical issues as needed. The role requires schedule flexibility, including weekends and holidays, and work during EST hours.

Serves as a strategic HR partner and trusted advisor to business leaders. Responsibilities include talent strategy, succession planning, employee development, performance management, conflict resolution, change management, organizational design, compensation planning, and complex employee relations. Partners with HR Centers of Excellence, surfaces employee engagement and retention trends, promotes fair practices, and improves HR processes and service delivery.

Leads DevOps and platform engineering strategy, managing a small team while building Infrastructure as Code, CI/CD pipelines, Kubernetes and cloud automation. Establishes secure, compliant, repeatable deployment standards; improves monitoring, reliability, disaster recovery, and high availability; supports platform escalations; partners with managed services providers; and trains engineering and operations teams on DevOps practices.

Handle inbound enquiries from cruise guests and travel agent partners, resolving pre- and post-cruise issues and complaints. Provide first-call resolution, deliver exceptional customer service, build trusted relationships, and recommend suitable itineraries and cruise products. The role requires rostered weekday, evening, and weekend contact-centre shifts, with hybrid work including at least two days weekly in Southampton and eight weeks of training.

Serve as a frontline contact for cruise sales enquiries, advise customers on holiday options, close bookings, and upsell cruise products and ancillaries. Meet conversion, revenue, quality, and customer satisfaction targets while delivering excellent service. The role involves rostered evening and weekend shifts, eight weeks of training, and hybrid or home-based work options.

Drives B2B sales growth and market share across North Carolina by managing travel agency relationships, executing territory strategies, conducting sales calls and training, and supporting marketing initiatives. The role manages agency accounts, budgets, co-op marketing, CRM data, reporting, webinars, trade events, and promotional programs. It serves as Carnival’s primary liaison to travel agency partners and requires collaboration with sales, marketing, and strategic partner teams. This is a remote position requiring 25–50% travel.

Analyzes contact center call volume, staffing, schedule adherence, KPIs, and performance trends. The role manages real-time staffing adjustments, overtime and time-off planning, exception scheduling, agent skill levels, and workforce data in Alvaria and NiCE CMS. It produces reports and recommendations for leadership, investigates missed KPIs, supports contact center managers, maintains workforce system records, and provides training for new hires.

Manages the full employee lifecycle at Grand Turk Cruise Center, including HR policies, employee relations, performance management, training, compensation, benefits, compliance, engagement, HRIS administration, payroll coordination, and leadership coaching. The role also supports strategic planning, legal hearings, workforce assessments, and continuous improvement of HR programs while ensuring confidentiality and regulatory compliance.