Top Tech Jobs & Startup Jobs

Provides employee support through phone, email, and chat, resolving inquiries about payroll, time away, leave, benefits, HR policies, and systems. Manages cases in Workday HCM and ServiceNow, handles sensitive information confidentially, applies critical thinking to moderately complex issues, and ensures compliance with company policies. Requires strong English and Thai communication skills and at least three years of employee support experience.

Reviews, classifies, and removes user-generated content according to client policies and community guidelines. Maintains quality and KPI targets, escalates cases appropriately, protects confidential information, completes training, and works rotational shifts. The role requires handling sensitive or graphic content, strong attention to detail, Vietnamese and B2-level English proficiency, computer literacy, and accurate typing.

Analyzes financial transactions to detect and prevent fraud, investigates incidents, records losses, performs root cause analysis, and recommends control improvements. The role monitors emerging fraud threats, maintains industry intelligence networks, supports fraud risk infrastructure, and provides training and guidance to business and support teams on fraud awareness and mitigation.

Researches and identifies potential leads, conducts outbound outreach through email, cold calls, and social messaging, qualifies prospects, maintains CRM records, collaborates with sales and marketing, and reports on lead-generation metrics and campaign performance. Requires one year of sales development or lead-generation experience in a SaaS or technology environment and Cantonese communication ability.

Supervise and develop a BPO team to achieve campaign objectives and performance targets. Review performance reports, address agent performance issues, conduct daily team meetings, set priorities, adjust processes in real time, and monitor KPI attainment. Coach agents through observation, talent management, one-on-one meetings, quarterly reviews, and personal development plans while maintaining operational quality standards.

Manage vendor bill reconciliation, dispute resolution, payment processing, settlement data tracking, billing and settlement system configuration, validation support, issue reporting, and seller shipping-fee queries. The role requires accurate financial operations, cross-functional coordination, timely reporting, and communication in English and Mandarin.

Moderate and review social media content for policy compliance, investigate abuse reports, resolve user inquiries, and enforce community standards. The role requires Bahasa Malaysia and B2 English proficiency, strong empathy, communication, analytical and critical-thinking skills, accurate typing, and the ability to identify trends, escalate policy exceptions, and recommend workflow improvements.

Provide Taiwanese Mandarin customer support through email, live chat, and outbound calls. Resolve inquiries, offer solutions, maintain accurate interaction records, escalate complex issues, meet response-time and satisfaction targets, and share customer feedback for continuous improvement.

Reviews and validates supplier invoices against purchase orders, records invoices in ledgers, manages filing and payment requests, follows up on missing acceptance forms, resolves system and fixed-asset issues, performs prepayment reconciliation, and coordinates tax assessments. The role requires accurate, timely processing of procurement payments and strong English communication, with Arabic proficiency preferred.

Responds to customer requests through inbound calls and email, supports online orders, processes payments securely, resolves concerns, escalates priority issues, and maintains a professional brand experience. The role requires meeting performance standards, protecting customer data, collaborating with teammates, following policies, and continuously improving service quality. Cantonese and English language proficiency are required.