Top Tech Jobs & Startup Jobs

Moderate Urdu-language social media content and user reports according to community standards. Resolve account and abuse-related inquiries with empathy, accuracy, and speed; enforce platform policies, identify trends, analyze relevant data, recommend workflow improvements, and escalate issues outside company guidelines. The role requires strong communication, critical thinking, customer support ability, B2 English proficiency, and accurate typing skills.

Manage a portfolio of content creator partners, serving as a trusted consultant to increase platform usage and adoption of tools. Identify client needs, connect them with platform features, manage high-volume communications through calls and email, prioritize opportunities, and follow up over several months. The role is target-driven and requires strong sales, communication, organization, customer relationship, and online advertising or social media skills, with native-level English and Korean.

Reviews, classifies, and removes user-generated content according to client policies and community guidelines. Maintains quality and KPI targets, escalates cases appropriately, protects confidential customer information, and completes ongoing training. The role requires Mandarin and B2-level English proficiency, rotational-shift availability, strong attention to detail, computer literacy, and the ability to handle sensitive or graphic content.

Respond to customer requests through inbound phone and email, assist with online orders and payments, protect confidential information, resolve concerns, escalate priority issues, meet performance standards, and continuously improve the customer support experience while representing the client professionally.

Supports the customer service team by conducting quality assurance evaluations, root-cause and data analysis, progress reporting, process issue escalation, and continuous improvement initiatives. Serves as a quality assurance subject matter expert and provides guidance to help maintain performance standards.

Analyzes potentially fraudulent transactions, monitors assigned accounts for suspicious activity, investigates alerts, reviews red flags, performs KYC checks, gathers case information, and recommends escalation or closure according to AML policies and procedures.

Manage the full sales cycle by engaging sellers, pitching the platform, closing deals, onboarding merchants, and driving platform adoption through in-person interactions. The role requires Thai and English proficiency, strong communication and negotiation skills, target-driven performance, relationship building, and knowledge of the Thai market. E-commerce, retail, or automotive experience is advantageous.

Manages industrial and employee relations for a business unit, including disciplinary and grievance hearings, CCMA representation, labor-law compliance, employee-relations programs, case tracking, policy implementation, conflict mediation, and management guidance. Partners with HR, L&D, and operational teams to deliver training, communication, change initiatives, and effective ER governance.

Manage a portfolio of content creators by serving as a trusted consultant, identifying business needs, promoting platform features, and increasing adoption and engagement. Handle high volumes of client interactions through video calls, email, and phone; prioritize portfolios, identify opportunities, follow up over time, and meet individual productivity, compliance, and customer satisfaction targets.

Investigates and manages fraud incidents within a digital bank, records losses, conducts root-cause analysis, improves controls, monitors emerging threats, maintains industry intelligence, supports fraud risk infrastructure, and delivers awareness training to business and support teams.