The Role
Investigates and manages fraud incidents within a digital bank, records losses, conducts root-cause analysis, improves controls, monitors emerging threats, maintains industry intelligence, supports fraud risk infrastructure, and delivers awareness training to business and support teams.
Summary Generated by Built In
Overview
We're looking for a Fraud Risk Analyst to work onsite within our Digital Bank. We're a small, but growing venture, with new and exciting problems to solve.
Qualifications- University Degree or equivalent preferred.
- A minimum of 3 years in practical fraud risk management.
- Experience and familiarity with fraud surveillance and monitoring systems are advantageous.
- Experience in law enforcement and investigation processes would be an added advantage.
- Have good working knowledge of cyber frauds and social engineering modus operandi.
- Have knowledge of the financial services industry, specifically in banking
- Manage responses to fraud incidents escalated to FRM
- Investigations, booking of fraud losses and reporting in a timely manner
- Doing root cause analysis and suggest improvements in controls and processes
- Ensure a good and effective market intelligence network by maintaining a working relationship with industry members to keep abreast of fraud management developments, threats and trends. Pro-actively propose additional or new mitigating measures to manage emerging fraud risks, based on changing fraud trends and landscape.
- Recommend and assist in development of infrastructural support for FRM functions.
- Support the fraud risk awareness by providing staff training, guidance and advisories to Business and Support Units on fraud incidences.
Skills Required
- University degree or equivalent
- Minimum 3 years of practical fraud risk management experience
- Experience with fraud surveillance and monitoring systems
- Experience with law enforcement and investigation processes
- Working knowledge of cyber fraud and social engineering methods
- Knowledge of the financial services industry, specifically banking
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The Company
What We Do
Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
