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Develop and enhance the Zoom Phone SDK through cross-platform architecture, feature implementation, testing, debugging, and performance optimization. Analyze SIP and VoIP issues, memory usage, crashes, customer reports, and production problems. Collaborate with server, client, product, support, and engineering teams to define requirements, perform integration and regression testing, maintain automated testing tools, conduct security scans, and support reliable software releases.

Drive enterprise sales for employee engagement solutions, manage a full sales cycle, engage with HR leaders, and achieve revenue targets.

Architects and develops large-scale real-time backend services using C++ and distributed systems principles. Builds agentic AI solutions, data models, and inter-service communication layers with Protobuf and gRPC. Manages CI/CD through Jenkins and GitLab, creates performance benchmarking and load-generation tools, and monitors and troubleshoots cloud services using logging and monitoring tools.

Lead and grow an Infrastructure Engineering team to drive SRE practices, IaC, CI/CD, identity and access management, and multi-cloud reliability. Oversee automation, security, and AI-driven employee experiences while collaborating with global support teams.

Own and execute partner marketing strategy for Japan to drive partner-sourced pipeline and partner engagement. Plan and run integrated campaigns end-to-end, measure performance and pipeline contribution, optimize programs, and build trusted relationships with channel partners, distributors, and system integrators while collaborating with Sales, Partner, Customer Success, and Solutions Engineering. Communicate fluently in Japanese and business-level English.

Design, build, and maintain AI-embedded web applications and backend microservices. Implement end-to-end model lifecycle, data pipelines, CI/CD, observability, automated tests, and technical documentation while collaborating with product, research, and platform teams.

The Software Engineer will design and implement customer-facing software, focusing on security and cloud solutions, while collaborating with cross-functional teams.

The role involves selling Zoom's communication solutions to customers, requiring a collaborative mindset and a focus on problem-solving. You will work in a hybrid environment and contribute to customer success.

The role involves creating and winning sales opportunities for Zoom solutions among organizations in Japan, focusing on account development and relationship building with clients.

Lead frontend architecture and rendering for a large-scale real-time collaborative whiteboard. Define performance standards for frame rate, memory, and latency. Design distributed state management using CRDTs/OT, investigate performance with browser profiling, drive architectural reviews, mentor engineers, and collaborate with backend, design, and PM partners to turn technical constraints into product decisions.