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As a Senior Software Engineer at RAC WA, design and build cloud-native solutions, ensuring user-centric experiences, high-quality testing, and adherence to best practices in a flexible team environment.

Handle inbound claims and enquiries via multiple channels, determine policy coverage, provide empathetic support, use multiple computer systems to process data and admin tasks, and contribute to continuous improvement initiatives.

Lead planning, development, and delivery of change management strategies and communications for strategic and operational projects. Coach teams, assess readiness, design interventions, track success metrics, and embed change practices across the organisation.

Design, implement and maintain data quality monitoring and controls; partner with data owners to set thresholds and remediate issues; perform root-cause analysis, maintain metadata/lineage, support governance, and coordinate data correction and risk-control activities.