Roadside Patrol

Reposted 6 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
101K-101K Annually
Mid level
Consumer Web • eCommerce
The Role
Provide roadside assistance as an Automotive Mechanic, diagnosing vehicle issues, performing minor repairs, and delivering customer service under pressure.
Summary Generated by Built In

With over 1.3 million members, RAC is one of Western Australia’s most trusted and iconic organisations, offering strong job security within a stable and well-established business.

Purpose-led and member-focused, we are committed to creating sustainable value, fostering growth, removing barriers, and leading positive change for a better WA—while providing our people with long-term career opportunities and confidence in an ever-changing environment.

The Position

We are seeking experienced Automotive Mechanics/Technicians to join our South Roadside Patrol team, with multiple full-time opportunities available.

This role offers a flexible, supportive and secure environment where your technical expertise and customer service skills will make a meaningful impact, delivering trusted support to RAC members when they need it most.

About the Role

Working on a flexible rotating roster of 8-hour shifts between 6:00am and 11:30pm, Monday to Sunday, you will:

·       Respond to roadside assistance callouts, delivering prompt and reliable mechanical support

·       Diagnose and troubleshoot a wide range of vehicle breakdowns

·       Perform minor repairs including batteries, tyres, jump-starts and adjustments

·       Provide outstanding customer service in high-pressure situations

·       Coordinate towing or specialist support where required

·       Maintain accurate service records in line with RAC policies

·       Start your day from a designated RAC location

What We’re Looking For

·       Proven experience as an Automotive Mechanic with strong diagnostic capability

·       Relevant automotive trade qualification

·       Motor Vehicle Repairer’s Licence (light vehicle)

·       Current driver’s licence with a clean record

·       Strong problem-solving skills and ability to work independently

·       Excellent communication skills with a customer-first mindset

·       Ability to stay calm and supportive under pressure

What We Offer

·       $100,601.89 base salary + 20% shift allowance

·       Penalty rates: 50% loading (Saturday), 100% (Sunday), 150% (public holidays)

·       12% superannuation on top

·       Fully equipped RAC vehicle provided for work use

·       A meaningful career with a trusted, purpose-led WA organisation

·       Ongoing training, development and career progression opportunities

·       Free RAC Roadside Assistance + discounts across RAC products and services

·       Access to wellbeing initiatives and RAC’s Community Volunteering Program

 

How to Apply

If you’re ready to drive your career forward with RAC WA, we’d love to hear from you.  Submit your resume and cover letter via APPLY NOW.

For a confidential discussion, contact: Oliver Sunich – Talent Acquisition Partner
9436 4000 Email
[email protected]

Skills Required

  • Proven experience as an Automotive Mechanic
  • Relevant automotive trade qualification
  • Motor Vehicle Repairer's Licence (light vehicle)
  • Current driver's licence with a clean record
  • Strong problem-solving skills
  • Excellent communication skills
  • Ability to stay calm and supportive under pressure
Am I A Good Fit?
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The Company
Joondalup, Western Australia
1,367 Employees
Year Founded: 1905

What We Do

At RAC we offer career opportunities that will allow you to give back and make a difference to our members and the WA community. We pride ourselves on employing the highest calibre of people to meet our member’s needs. RAC promotes healthy living and aims to protect health and safety of employees, members and visitors. RAC has been a part of the West Australian community since 1905. We are unique organisation, built by members for members. From our origins as a motoring club, we have grown to a diverse organisation of over 1,400 employees serving more than 1 million members with a range of products and services. RAC’s difference is that we are a membership organisation, which means we don't have shareholders and we reinvest our profits for the better of our members and the WA community. House rules: We really enjoy receiving your feedback, comments and experiences and enjoy getting the most out of our LinkedIn community. With this in mind, we ask that you stick to the following guidelines: • Please be polite to other RAC LinkedIn users and treat each other as you would like to be treated. • Please don’t give out any personal information. • We cannot allow any inappropriate or offensive language. • Advertising, spam, selling and links to external shopping sites are not allowed here and will be removed. • If you want to post a link to another site to illustrate your point, please do not link to sites that require registration in order to view, or any site that prompts an automatic download as these comments will be removed. • Page admins and the RAC LinkedIn community must be able to easily understand your message. For this reason we can't allow messages which are written in code or a language which isn’t English. • We reserve the right to de-tag RAC from any posts or photos that we deem inappropriate. • Please note that repeat offenders may be reported and will be blocked from the LinkedIn page

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