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The Employee Relations Manager at Probe CX will provide expert advice on employee relations matters, ensure compliance with relevant laws and company policies, and foster positive workplace relationships across the Philippines. Responsibilities include overseeing case management activities, resolving employment relations matters, providing advice to business leaders, and monitoring employee relations metrics to improve organizational effectiveness.

Handle customer contacts in line with client and company requirements. Attend and actively participate in training and development. Meet monthly Key Performance Indicators (KPIs) and targets. Must have excellent communication skills, problem-solving abilities, multi-tasking skills, attention to detail, patience and empathy, teamwork and collaboration, time management skills, and cultural sensitivity.

Join Probe CX as a Sales Promotion Representative to engage with automotive industry clients, maintain relationships, inform about promotions, and ensure satisfaction. Utilize CRM, identify sales opportunities, and collaborate for tailored solutions. Must have customer service experience and strong administrative skills.

Provide world-class customer service in an accurate, efficient, and respectful manner on every call. Work in a fast-paced, metric-driven environment and handle AU/NZ campaigns.

Provide world-class service to customers in a fast-paced environment, handling metric-driven campaigns with clarity and efficiency. Communicate effectively and handle multiple tasks with a positive attitude.

The Customer Experience Executive at Probe CX provides world-class service to customers through various communication channels. This role focuses on accurate, efficient, and respectful interactions to meet performance metrics.

As a Customer Solutions Specialist at Probe CX, you will handle customer inquiries related to electricity services, payment plans, billing concerns, and more. The role involves managing disconnections, reconnections, and overseeing various processes to ensure customer satisfaction. This position offers comprehensive paid training, a diverse work environment, mental health support, and the opportunity to join a reputable customer experience organization with a long-standing legacy.