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The Customer Experience Executive at Probe CX is responsible for delivering exceptional service to customers on calls, ensuring accuracy and efficiency according to performance metrics while fostering communication and teamwork.

The Customer Experience Executive is responsible for delivering exceptional service to customers over calls, emails, and chats. This role emphasizes accuracy and efficiency, aiming to meet performance metrics while ensuring respectful communication.

The Customer Experience Executive is responsible for delivering exceptional customer service through various communication channels, including phone, email, and live chat, while achieving performance metrics under the guidance of Circle Leaders.

The Senior Pricing Analyst at Probe CX will shape pricing strategies, influence profitability, and partner with senior stakeholders. Responsibilities include creating pricing models, maintaining profitability analyses, conducting complex data analysis, and communicating insights for decision-making.

The Group Privacy and Compliance Manager at Probe CX oversees the compliance framework across regions, ensuring adherence to laws and standards. Responsibilities include designing compliance programs, conducting audits, managing incident responses, and supporting risk management and ESG strategies.

The Retention Specialist will engage with existing clients, assist with product-related queries, and drive loyalty and retention through proactive and reactive communication. Responsibilities include managing inbound calls, identifying customer needs, achieving productivity targets, and ensuring compliance with company policies. The role emphasizes building relationships with clients and collaboration with internal teams to enhance service effectiveness.

The Customer Experience Executive at Probe CX is responsible for delivering exceptional service to customers through various channels. They will handle inquiries accurately and efficiently, working under the supervision of Circle Leaders, and are expected to maintain high-performance metrics while providing support.