Top Tech Jobs & Startup Jobs

Provide L1 managed services: monitor client networks, investigate and resolve first-line incidents via phone/chat/ITSM, perform patching and configuration changes, follow SOPs, escalate when needed, update knowledge base, and support occasional projects and disaster recovery tests.

Provide advanced engineering and escalation support for enterprise VDI and app delivery environments. Design, implement, and troubleshoot complex virtualization solutions (Citrix, VMware, Hyper-V, Azure Virtual Desktop), create standards and documentation, drive high-severity incidents, participate in 24/7 on-call rotation, and collaborate with clients and teams following ITIL processes.

The Senior Solutions Architect designs innovative solutions for clients, ensuring alignment with their business needs while leveraging emerging technologies and providing consultancy across networking solutions.

Provide L2 network managed services: monitor, investigate, and resolve incidents; handle medium-complexity tickets; coordinate escalations and change management; support automation initiatives, coaching L1 teams, and contributing to projects and disaster recovery as needed to meet SLAs and optimize operational efficiency.

The Network Technology Sales Specialist engages with clients, identifies opportunities, presents solutions, manages sales processes, and fosters relationships with senior executives to drive growth for NTT DATA.

As a Security Managed Services Engineer (L3), you will manage complex security infrastructures, ensure client systems are secure, and lead advanced troubleshooting efforts while mentoring junior staff.

Provide advanced day-to-day and on-call support for Microsoft Teams and Zoom collaboration platforms, handle escalations and critical issues, perform upgrades and RCA, manage direct routing/PSTN/DID, mentor L1 staff, document standards, and support acquisitions and executive escalations.

Design, develop, and deliver scalable enterprise AI applications (backend, APIs, and web UIs). Build solutions using LLMs/RAG and integrate with enterprise systems, perform code reviews, troubleshoot production issues, and collaborate with architects, data scientists, and product teams to implement secure, maintainable, production-ready software.

Provide second-level support in a managed services environment: monitor, investigate, and resolve incidents within SLAs; manage queues and tickets; execute and document changes; liaise with vendors and clients; support automation, disaster recovery testing, and L1 engineers; recommend process improvements and handle escalations professionally.

Quota-carrying senior sales role responsible for developing strategic client relationships, driving new business and account growth for Business Applications and Managed Services. Own full sales lifecycle, manage complex deals, collaborate with solution architects, maintain pipeline and forecasts, and deliver against revenue targets.