Senior Client Manager - Business Applications

Reposted 26 Days Ago
Be an Early Applicant
Canberra, Australian Capital Territory, AUS
In-Office
Senior level
Information Technology • Business Intelligence • Consulting
The Role
Quota-carrying senior sales role responsible for developing strategic client relationships, driving new business and account growth for Business Applications and Managed Services. Own full sales lifecycle, manage complex deals, collaborate with solution architects, maintain pipeline and forecasts, and deliver against revenue targets.
Summary Generated by Built In

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

NTT DATA is looking for a high-performing Senior Client Manager to join our growing team and help customers unlock value from modern business applications and managed services.

This is a quota-carrying sales role focused on developing strategic client relationships, driving new business opportunities, and expanding existing accounts across a portfolio of Business Applications and Managed Services solutions. You will work closely with customers to understand their business priorities and position services that deliver measurable outcomes.

If you thrive on building trusted advisor relationships, identifying opportunities, and closing complex services deals, we'd love to hear from you.

Client Relationship Management
  • Develop and maintain trusted relationships with key business and technology stakeholders.
  • Become the primary point of contact for assigned clients.
  • Understand customer goals, challenges, and transformation priorities.
  • Conduct regular account reviews and strategic planning sessions.

Sales & Account Growth
  • Drive revenue growth through new business acquisition, cross-sell, and upsell opportunities.
  • Own the full sales lifecycle from opportunity identification through to contract signature.
  • Generate demand through proactive client engagement and market insights.
  • Deliver against sales targets and growth objectives.
Business Applications & Managed Services Sales
  • Position Business Applications solutions and Managed Services offerings aligned to customer outcomes.
  • Identify opportunities for application support, optimisation, enhancement, and transformation services.
  • Collaborate with solution architects and subject matter experts to develop winning proposals.
  • Lead commercial negotiations and proposal presentations.
Pipeline & Forecast Management
  • Maintain a healthy pipeline of opportunities.
  • Accurately manage forecasts and sales activities through CRM systems.
  • Use structured sales methodologies to progress opportunities and achieve predictable results.
What You'll Bring
Experience
  • Proven success in a Client Manager, Account Manager, Business Development Manager, or Sales role within technology services.
  • Experience selling Professional Services, Business Applications, Consulting Services, or Managed Services.
  • Experience in Salesforce, ServiceNow, Microsoft and Data & AI services sales.
  • Strong understanding of enterprise business applications and digital transformation initiatives.
  • Demonstrated ability to manage complex sales cycles and multiple stakeholders.
  • Experience using Salesforce or similar CRM platforms.
  • Track record of achieving or exceeding revenue targets.
Skills & Attributes
  • Consultative and outcome-based selling approach.
  • Strong commercial acumen and negotiation skills.
  • Excellent stakeholder management capabilities.
  • Ability to identify customer needs and translate them into value-based solutions.
  • Strong communication, presentation, and relationship-building skills.
  • Self-motivated with a growth mindset and strong sense of ownership.
  • Existing network within enterprise, mid-market, or public sector organisations.
  • Relevant Microsoft, Salesforce, ServiceNow, or industry certifications.

Workplace type:


About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.


Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.


Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills Required

  • Proven success in Client Manager, Account Manager, Business Development, or Sales role within technology services
  • Experience selling Professional Services, Business Applications, Consulting Services, or Managed Services
  • Experience selling Salesforce, ServiceNow, Microsoft and Data & AI services
  • Strong understanding of enterprise business applications and digital transformation initiatives
  • Demonstrated ability to manage complex sales cycles and multiple stakeholders
  • Experience using Salesforce or similar CRM platforms
  • Track record of achieving or exceeding revenue targets
  • Consultative, outcome-based selling approach with strong commercial acumen and negotiation skills
  • Relevant Microsoft, Salesforce, ServiceNow, or industry certifications
  • Existing network within enterprise, mid-market, or public sector organisations

NTT DATA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.

  • Fair & Transparent Compensation Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
  • Healthcare Strength Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
  • Wellbeing & Lifestyle Benefits Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.

NTT DATA Insights

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The Company
HQ: Tokyo
55,092 Employees
Year Founded: 1988

What We Do

NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity

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