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Support sales for equipment to package substrate and PCB manufacturers by identifying customer needs, proposing technical solutions, preparing quotes and proposals, leading technical discussions, coordinating with engineering and global teams, supporting regulatory matters (hazardous chemical facilities/PSM), and maintaining customer relationships throughout the sales cycle.

As a Production Engineer at MKS, you will partner with engineering, operations, quality, and cross-functional teams to optimize manufacturing processes, troubleshoot production issues, implement continuous improvement projects, and ensure product quality and safety. You will support process documentation, tooling and equipment improvements, data-driven problem solving, and capacity planning while reporting to the appropriate production or engineering manager.

Serve as the technical liaison between customers, sales, and engineering to support and grow PCB business. Provide technical support, application guidance, and account management; develop customer solutions; maintain relationships; resolve technical/business issues; report on projects; perform frequent on-site visits and field assignments with extensive travel (up to 90%).

Manage strategic accounts in Japan to sell laser drill systems for IC substrate and HDI PCB manufacturers. Develop sales plans, pursue opportunities, provide technical support, coordinate cross-functional teams in Japan and US, produce forecasts and reports, and travel domestically and occasionally internationally to support customers and events.

Lead end-to-end chemical procurement in Thailand: develop sourcing strategies, manage supplier selection/qualification/negotiation, run RFQs and cost analyses, drive cost and supply-continuity initiatives, collaborate cross-functionally, monitor supplier performance, and maintain procurement reporting. Role requires partnering with regional/global teams and up to 20% travel.

Develop, optimize, and characterize PCB processing using ESI laser drilling systems (CO2). Evaluate materials, run DOE, perform inspection (microscope/SEM), analyze data, support customer application development and transfer to manufacturing, and collaborate with sales, marketing, service, and engineering teams.

Supervise technical support workflows and lead technicians to diagnose and resolve complex issues with Polygon and MSD equipment. Provide phone, remote, and on-site customer support, perform remote diagnostics, document issues in a knowledge base (PTDB), develop training materials, and collaborate with engineering, production and regional teams. Travel up to 50%.

Manage assigned accounts to achieve annual sales targets, provide technical support and problem resolution, identify new business within accounts, drive process and quality improvements, liaise between customers and internal teams, share market and competitor insights, and ensure compliance with safety and regulations.

Receive product training and apply expertise to execute projects, optimize processes, provide technical support and troubleshooting, gather market and product intelligence, and collaborate with the Berlin team to evaluate and introduce products to the Japanese market.

Senior Accountant responsible for preparing and reviewing financial statements, month-end close, reconciliations, journal entries, ensuring accounting compliance (GAAP), supporting audits, and analyzing variances to improve financial processes.