Strategic Account Manager

About Us: MKS/ESI is a leading innovator in the PCB industry, providing cutting-edge laser drill systems that enhance manufacturing efficiency and precision. We are dedicated to delivering top-quality solutions and exceptional customer service. ESI Japan KK is seeking for a motivated Strategic Account Manager to join our team and drive our sales efforts at strategic customers in Japan.

Job Summary: The Strategic Account Manager will be responsible for developing and executing sales strategies to promote and sell our laser drill systems to PCB manufacturers in IC substrate package and HDI segments. This role requires a understanding of laser drilling technology, PCB panel automation, the PCB manufacturing process, and an ability to manage customer relationship, strategize sales action plan depending on business situation to grow sales.

Key Responsibilities:

• Develop and implement strategic sales plans to achieve sales targets and expand market share.
• Identify and pursue new business opportunities within the PCB industry.
• Build solid relationships with customers at multiple levels in the organization and with internal functional groups.
• Provide technical expertise and support to customers, addressing their inquiries and concerns.
• Conduct market research to stay informed about industry trends, competitor activities, and customer needs.
• Prepare and deliver compelling sales presentations and proposals.
• Collaborate with Product marketing, Application and Service teams in US and Japan to promote sales and solve issues.
• Participate in industry events, trade shows, and conferences to network and promote our products.
• Timely and accurate reporting of sales information not only accounts information, but market trend/competitor information.
• In time and on time update Sales forecast and align with team member, management and Marketing in US and GM of ESI Japan-KK. 
• Communicate with colleagues in both Japan and US headquarter to support customers and make a progress of sales processes by managing PDCA cycles.

Knowledge and skills:

• Strong skills to develop the business relationship with customers.
• Development of cross functional team work in the organization
• Knowledge for Laser and Optics, Production system in PCB industry.
• Write a business letter and report in both Japanese and English.
• Good command of written and spoken in English
• Skills to present the products in PPT format to customers.
• Word, Excel, PPT, PDF, CRM and ERP for daily business transactions.

Specific tasks:

• Sales calls based on strategic action plans, business situation and specific goals internally aligned.
• Business travels in Japan to visit customers
• Sales forecast and update
• Business report to GM in Japan and collogues in US.
• Business opportunity priority management
• Business travels in Japan and to US (optionally SEA to support Japanese customers locates in SEA).

Ideal experiences:

• Bachelor’s degree: BS
• At least 8 - 10 years business experiences in the industries of Printed Circuit Board or Semiconductors in Japan.
• Sales experience of Laser drill systems for IC package and HDI application is even better.
• Strategic Sales process experiences with Miller Heiman Blue and Green sheet or similar.

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Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations.  Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.

MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.  MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [email protected] .

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