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Performs manual software testing for healthcare technology solutions in an Agile environment. Develops test strategies, scenarios, cases, scripts, and test data; executes tests, reports defects, retests fixes, and maintains test suites. Collaborates with technical and business stakeholders, supports QA peers, provides client training, and helps manage testing risks and deadlines. The role requires bilingual English and French communication and availability to travel within Canada.

Supports pension and actuarial consulting by valuing defined-benefit pension plans, calculating participant benefits, analyzing funding requirements, assessing plan financial health, ensuring regulatory compliance, and assisting with pension plan design and modifications. The role requires analytical problem-solving, accurate financial analysis, collaboration, communication, and attention to detail.

Owns and prioritizes a technical product backlog for TELUS Health’s Integrated Reporting platform. Translates customer and business needs into user stories and acceptance criteria, defines sprint objectives, guides Agile and SAFe ceremonies, coordinates cross-team dependencies, manages critical defects, validates delivery quality, and communicates priorities and progress to stakeholders. Requires bilingual French and English communication and strong experience with software product ownership, Agile delivery, backlog management, and complex technical domains.

Translate business requirements into functional specifications and software solutions. Collaborate with product owners, UX designers, developers, QA, and stakeholders throughout the development lifecycle. Design intuitive and accessible web applications, document requirements and designs, support estimation and delivery, provide technical incident support, and produce user documentation. The role requires bilingual French and English communication, strong analytical skills, Agile experience, and the ability to influence partners in complex enterprise environments.

Leads end-to-end software implementation projects for pension and benefits platforms, owning scope, schedule, budget, quality, risk, governance, and client relationships. Manages executive stakeholders, steering committees, resource allocation, change control, and multidisciplinary configuration, data, QA, development, and integration teams. Mentors project managers, improves PMO practices, and applies AI and automation to reporting, forecasting, dependency mapping, and delivery governance.

Own end-to-end payroll system implementations, including discovery, requirements analysis, solution design, configuration, testing, data validation, and cutover readiness. Analyze payroll data using advanced SQL, resolve complex process and system issues, recommend future-state improvements, and support compliance and operational controls. Facilitate client workshops, communicate with technical and business stakeholders, maintain client relationships, and mentor Business Analysts and implementation team members.

Supports defined-benefit pension consulting by valuing pension plans, assessing assets and liabilities, calculating participant benefits, analyzing funding requirements, and helping sponsors determine contribution levels. Assists with pension plan design and modifications while ensuring compliance with regulations and actuarial principles. The role requires analytical and problem-solving skills, strong attention to detail, collaboration, communication, and proficiency with Microsoft Office. The position is hybrid in Vancouver or Calgary.

Leads large-scale, client-facing pension, benefits, and health and welfare transformation programs from initiation through delivery. Coordinates cross-functional workstreams, manages dependencies, budgets, risks, financial forecasts, and governance, and partners with executive stakeholders. Oversees steering committees, executive reporting, escalations, and strategic modernization initiatives while influencing matrixed teams. Contributes to PMO improvements, delivery standards, automation, and AI-enabled productivity practices.

Analyze clients’ Defined Benefit pension calculation rules, translate requirements into technical specifications, configure pension administration software, and support integrations, testing, and quality assurance. Serve as the primary connection between clients and project teams, review test scenarios, recommend software improvements, and provide post-implementation customer support. The role requires strong analytical, organizational, problem-solving, and prioritization skills, along with occasional travel across Canada and the United States.

Manage a high-volume portfolio of 150–250 client accounts, overseeing renewals, retention, upselling, client communications, orientations, reporting, and CRM maintenance. Identify at-risk and inactive accounts, track engagement and account health, ensure contractual compliance, respond to inquiries, and escalate expansion opportunities. The role requires strong organization, commercial judgment, communication, and efficiency in a transactional customer success environment.