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Maintain and improve the Workday platform across Finance and other domains: configure business processes, manage security and tenants, resolve user incidents, support integrations, create reports, assist testing and releases, and collaborate with stakeholders to drive continuous improvement and compliance.

Handle inbound and outbound customer calls regarding financial difficulties and debt accounts. Investigate customer circumstances, explain financial products, create affordable repayment plans, and provide empathetic, compliant, personalized service. Document conversations accurately, manage complaints and challenging discussions, and support fair outcomes under Consumer Duty regulations. The role requires 40 hours weekly across varied shifts and involves an initial office-based induction in Glasgow before transitioning to hybrid work.

Handle inbound and outbound customer calls involving financial difficulty and debt accounts. Investigate customer circumstances, explain financial products, arrange affordable repayment plans, resolve complaints, and deliver fair outcomes under Consumer Duty regulations. Accurately record conversations and outcomes in company systems while providing empathetic, personalized service. The role is hybrid in Glasgow, with an initial office-based induction and varied weekday and Saturday shifts.

No responsibilities or duties were listed in the job description.

Analyze, process and present portfolio financial data; support investment memorandums and valuations across jurisdictions; build and maintain analysis models/tools; ensure high-quality outputs, stakeholder communication, deadline adherence, and provide team support.

Provide legal advice on corporate and financing matters across Intrum Group, including debt capital markets (bonds, RCF), corporate governance and listing compliance. Draft, review and negotiate agreements, manage external counsel, lead legal workstreams for corporate/financing projects (AGM, issuances), and develop global legal processes while supporting day-to-day matters for the global legal team.

Lead a team to manage underwriting tasks, support financial portfolio analysis, develop forecasting models, and ensure quality outputs while meeting deadlines.

The role involves developing, testing, and supporting Workday integrations, managing incidents, and collaborating on integration projects while ensuring compliance with security standards.

Support management of distressed loan and REO portfolios: monitor performance, prepare analyses and reports, coordinate with internal/external stakeholders, assist in recovery and valuation reviews, maintain databases, and support forecasting, budgeting and compliance.

Intrum invites candidates to submit unsolicited applications for potential future job opportunities, promoting a supportive culture for professional growth.