At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.
Are you our new Senior Application Specialist - Workday?
The purpose of this role is to ensure the stable operation, support, and continuous improvement of the Workday platform and related applications. You will play a key role in maintaining system functionality, supporting users, and contributing to enhancements across Finance and other business areas.
This role combines hands-on configuration, user support, and collaboration with business and technical teams to ensure systems deliver value and meet organisational needs.
What will you do:
- Support the configuration and maintenance of Workday business processes, workflows, and system settings across Finance and other domains
- Assist in managing Workday security, including roles, access rights, and user administration
- Provide day-to-day support to users by resolving incidents, answering questions, and handling tickets
- Support tenant administration activities (e.g., Sandbox, Production), including user access and basic troubleshooting
- Contribute to user access reviews, audit activities, and compliance processes
- Help troubleshoot and resolve issues across Workday modules (e.g., AP, AR, GL, Procurement)
- Participate in maintaining and improving integrations (e.g., EIBs, APIs, or other interfaces)
- Create and maintain reports, dashboards, and data extracts to support business needs
- Collaborate with stakeholders, Product Owners, and external partners to support system improvements and changes
- Support testing, releases, and implementation activities for system updates
- Maintain documentation, knowledge base articles, and standard operating procedures
- Contribute to continuous improvement initiatives for system efficiency and user experience
What we're looking for:
- Experience working with enterprise applications (Workday experience is a strong advantage, but not mandatory for all areas)
- Understanding of application support, configuration, or system administration
- Interest or experience in Finance processes (AP, AR, GL, Procurement) is beneficial
- Basic knowledge of security concepts (roles, access management)
- Experience or exposure to integrations or data interfaces is a plus
- Strong problem-solving and analytical skills
- Ability to support and communicate with both technical and non-technical stakeholders
- Experience working in a structured support environment (e.g., ticketing systems, ITIL processes)
- Ability to prioritise tasks and manage multiple activities
- Collaborative mindset and willingness to learn and grow within the role
- Experience in Agile environments or tools like Jira is an advantage
What we offer:
At Intrum we offer not only a challenging and rewarding career but also:
- An exciting and developing position in an international company with growth ambitions
- Highly motivated and skilled co-workers globally
- Being part of a supportive culture where effort counts
- We facilitate your learning through different learning arenas
Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!
Skills Required
- Experience with enterprise applications (Workday experience is a strong advantage)
- Understanding of application support, configuration, or system administration
- Basic knowledge of security concepts including roles and access management
- Experience or exposure to integrations or data interfaces (EIBs, APIs)
- Experience working in a structured support environment (ticketing systems, ITIL)
- Ability to troubleshoot and resolve incidents across financial modules (AP, AR, GL, Procurement)
- Experience creating and maintaining reports, dashboards, and data extracts
- Strong problem-solving and analytical skills
- Ability to communicate with technical and non-technical stakeholders
- Experience in Agile environments or tools like Jira
- Ability to prioritise tasks, manage multiple activities, and contribute to continuous improvement
What We Do
Intrum is Europe’s undisputed market leading credit management services company, with a complete range of credit management and financial services with a strong base in collection operations. We have more than 10,000 experienced employees across 20 countries in Europe. Our headquarter is located in Stockholm, Sweden, and we are listed on the Stockholm Stock Exchange. We help companies prosper by caring for their customers. Every year we support 80,000 companies in a variety of industries who have difficulties getting paid for goods and services that they have sold. Through Intrum’s wide range of credit management services, we help companies of all sizes, to improve their cash flow and increase liquidity. Every day we are in contact with 250,000 people in debt. Through our ethical approach, we listen, respect and strive to understand each individual situation. Guided by our values, we help our customers solve their debt and come back in control over their financial situation. This is how we lead the way to a sound economy for companies, individuals and society as a whole
