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Provide L3 enterprise product support: resolve incidents within SLAs, perform root cause analysis, document tickets, participate in rollouts and testing, and contribute to the knowledge base for healthcare enterprise applications.

Lead global SAP IBP planning implementations across Demand, Supply Network, and PPDS. Own end-to-end planning processes, drive design and integration (CIF/ECC-APO), lead deployments, AMS support, testing, go-live and post-go-live support, mentor team members, run workshops, and optimize planning automation and processes.

Lead SAP BASIS and BTP administration for on-premise S/4, GTS and cloud solutions (BTP, IBP, Ariba). Support incidents, transports, batch jobs, system refreshes, tuning, DR drills, and maintain RISE with SAP landscape with GxP compliance. Provide integration suite, Cloud Connector, CI-DS, and SSO administration; participate in rotational shifts and on-call support.

Oversee production and warehouse operations with a focus on EHS management, team leadership, and production planning to achieve goals while ensuring safety and quality compliance.

Develop and execute test data and automated tests, implement components and client applications, support test automation for ERP and applications, document test results and recommendations, act as single point of contact for test automation and lead framework development and automation across projects.

Build and maintain PMO reporting, dashboards, trackers, workflows, and automations using Smartsheet, Power BI, Office, and Jira. Analyze portfolio data, identify trends and gaps, support governance, status reporting, action tracking, and executive updates. Improve processes, implement scalable automation, collaborate with global stakeholders, and embed AI/automation trends to increase efficiency and data accuracy.

Lead technical design, develop and test software, perform performance/stress testing, implement CI/CD automation, support demos and retrospectives, manage risks, and resolve client issues to deliver reliable healthcare software solutions.

Lead logistics functions including supply planning, warehousing, transportation, inventory/materials control and import/export. Set priorities, assign resources, manage departmental budgets, and implement action plans to maintain adequate inventory and supply.

Develop and lead healthcare analytics and BI solutions for HIS products: design, code, and deliver enterprise-scale applications and dashboards, work with AWS data services and BI tools, support product development and troubleshoot reporting issues for global customers.

Lead design, coding, and delivery of HIS analytics and reporting solutions. Build enterprise-scale applications and dashboards, collaborate in agile teams, support global customers, troubleshoot data/reporting issues, and integrate AWS data services with BI tools to transform raw data into actionable insights.