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Enter invoices into customer AP portals, resolve rejected invoices and discrepancies, follow up for missing backup, update reconciliation/tracking reports, meet KPI goals, enable new customers, and support process improvement and automation while collaborating with internal teams.

Manage daily entry of invoices into customer AP portals, resolve rejected invoices and billing discrepancies, maintain reconciliation and tracking reports, follow up on missing documentation, collaborate with internal teams, support process improvement and customer onboarding, and meet KPI targets.

Provide on-site technical support and data analysis for large mining equipment, investigate failures, perform root-cause analysis, monitor fleet performance and KPIs, support condition monitoring, and collaborate with customers and Caterpillar to drive reliability and process improvements.

Lead site performance improvements for mining equipment by partnering with Caterpillar and customers to optimize availability and reduce total cost of ownership. Manage KPIs, implement recovery and performance strategies, coordinate product problem resolution, build executive relationships, and drive enterprise alignment and leadership across Finning and client teams.

Sell diesel and gas generator sets and related electrical distribution equipment across BC and Yukon. Assess customer needs, prepare quotes, build contractor and end-user relationships, manage territory, drive parts and service revenue, and collaborate with internal teams to meet sales targets.

Lead administration and improvement of the Financial Planning & Consolidations platform, build and maintain medium- to high-complexity system objects, manage month-end close, forecasting, budgeting and reporting cycles, ensure data integrity and governance, support system implementations and transformation initiatives, mentor FinTech team members, and collaborate cross-functionally to optimize processes.

Drive new business via outbound prospecting and walk-in customer engagement. Manage full sales cycle from qualification, quoting, and invoicing through delivery and after-sales follow-up. Promote branch visits, execute retail and marketing initiatives, maintain branch merchandising and customer-facing areas, and meet annual sales targets through relationship-building and strong customer service.

Support pricing strategy and optimization across regions and products using data analysis. Analyze pricing, discounts, margins, market trends, and lost sales; produce reports and visualizations; recommend pricing adjustments; support program/performance analysis and stakeholder reporting.

Drive aftermarket parts and service revenue through consultative selling. Build long-term customer relationships, manage CRM and PIP data, prepare forecasts, pricing and estimates, meet territory targets, and ensure accurate sales documentation to maximize fleet productivity and reduce downtime.

The Customer Support Advisor will assist customers with onboarding and managing digital connectivity products, ensuring they derive maximum value from their technology solutions and managing internal reporting.