📍 Edmonton or Calgary, AB (Hybrid – 3 days/week in office)
🕒 Permanent | Full-time
About the Role
Finning Canada is looking for a Salesforce Platform Administrator to support and enhance our Salesforce environment within a Tier 3/4 support model.
This role is perfect for an admin who thrives at the intersection of automation, problem-solving, and light development. You’ll build scalable solutions, resolve production issues, and apply targeted Apex/LWC enhancements when declarative tools reach their limits.
You’ll play a key role in keeping the platform stable, improving processes, and driving smarter, AI-enabled support operations.Job Description:
Who You Are:
An admin-first professional with strong technical curiosity
A problem solver who enjoys working in a support + continuous improvement environment
Someone who takes ownership, works independently, and looks for smarter ways to improve systems
What You’ll Do:
🔧 Platform Administration & Configuration
Manage users, roles, profiles, permission sets, and security models
Configure and maintain custom objects, validation rules, approvals, and Lightning pages
Build and optimize advanced Flows and automation frameworks
⚙️ Automation & Light Development
Design scalable solutions using Flow and platform tools
Build and maintain lightweight Apex (classes, triggers, test classes) and SOQL
Support basic Lightning Web Components (LWC) where needed
Identify opportunities to leverage AI-driven automation
🚨 Production Support & Continuous Improvement
Troubleshoot and resolve production incidents and data issues
Execute controlled configuration and metadata changes
Contribute to root cause analysis and preventative solutions
Partner with Tier 2 teams on runbooks and knowledge transfer
🤝 Collaboration & Enablement
Work across teams to drive best practices and process adoption
Provide training, documentation, and guidance to users
Stay current on Salesforce releases and recommend platform enhancements
What You Bring:
✅ 2+ years of Salesforce Administration experience (enterprise environment)
✅ Strong expertise in:
Salesforce Flow (advanced)
Configuration (objects, validation rules, approvals, security)
✅ Hands-on experience with:
Apex (basic–intermediate)
SOQL
Exposure to Lightning Web Components (LWC)
✅ Experience supporting production environments (incident resolution, RCA)
✅ Strong communication skills with experience training and influencing stakeholders
✅ Experience with integrations and/or automation tooling
✅ Degree in Computer Science, Information Systems, or equivalent experience
Nice to Have:
Salesforce certifications (Administrator, Platform App Builder)
Experience with AI automation / Salesforce Einstein
Exposure to DevOps or deployment tools
Why Finning:
At Finning, you’ll join a company that combines industry leadership with a strong people-first culture.
🌍 Work for a market leader – part of the world’s largest Caterpillar dealer network
🚀 Make an impact – your work directly supports critical operations and frontline teams
🤝 Collaborative culture – partner with teams across Canada in a supportive environment
📈 Grow your career – access to learning, certifications, and development opportunities
⚙️ Work on meaningful tech – contribute to modern Salesforce solutions, automation, and AI initiatives
🏡 Flexible work model – hybrid setup that balances in-office collaboration and remote focus time
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Skills Required
- 2+ years of Salesforce Administration experience
- Strong expertise in Salesforce Flow (advanced)
- Configuration (objects, validation rules, approvals, security)
- Hands-on experience with Apex (basic - intermediate)
- SOQL experience
- Experience supporting production environments
- Strong communication skills
- Experience with integrations and/or automation tooling
- Degree in Computer Science, Information Systems, or equivalent experience
What We Do
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty. With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime. Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
