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Coordinates financial aid award packaging, eligibility determinations, verification, needs analysis, and compliance activities. Provides counseling and support to students and families, resolves award issues, monitors satisfactory academic progress, adjudicates appeals, conducts workshops, maintains records and databases, generates reports, and contributes to financial aid policies and process improvements.

Provides high-level administrative and technical support to administrators, including calendar and travel coordination, communications, records management, presentations, project leadership, budget monitoring, and office supply oversight. Supervises administrative staff, conducts performance evaluations, supports professional development, coordinates stakeholders, maintains confidentiality, and ensures compliance with organizational procedures.

Leads institutional, foundation, and external scholarship operations, including awarding, compliance, student communications, outreach, reporting, process improvement, and financial aid support. Supervises and develops staff, coordinates with campus and community stakeholders, manages scholarship records and reconciliations, resolves award issues, and supports student access to financial resources. The role also conducts outreach presentations at local schools and civic organizations and ensures compliance with federal, state, institutional, and donor requirements.

Manages complex procurement activities for Dallas College, including bids, proposals, supplier selection, contract administration, purchase orders, compliance, and dispute resolution. Advises departments on procurement methods, specifications, sole-source processes, and regulatory requirements. Uses Workday procurement systems to process orders, monitor suppliers, analyze costs, and maintain procurement records. Builds relationships with internal stakeholders, contractors, and suppliers while identifying cost savings and mitigating procurement risks.

Analyzes and improves digital engagement processes, administrative and educational applications, workflows, and data structures. Gathers requirements, conducts process mapping and discovery, documents system specifications, develops test plans, tests software modifications, supports implementations, and troubleshoots application and database environments. The role also advises stakeholders, maintains reports, supports patches and performance monitoring, manages projects, and provides user assistance and technical communication.

Processes and posts student account payments, reconciles cash drawers and accounts receivable records, monitors past-due accounts, resolves discrepancies, and maintains accurate financial documentation. Provides customer assistance in person, by phone, and email; processes returned checks and delinquent-account restrictions; and supports daily cash reporting. The role requires accurate cash handling, strong organization, customer service, communication, and occasional extended hours or work at other locations.

Coordinates the TRIO Upward Bound grant program by managing student applications, participant services, compliance, reporting, budgets, events, and partner relationships. Advises students, communicates with schools and community organizations, analyzes program information, supports grant renewal writing, administers the program website, and may hire, train, supervise, and evaluate staff. The role requires occasional travel, variable hours, and work during evenings or weekends.

Provides front-desk and first-level service support to students, faculty, staff, and community patrons in Learning Commons areas. Assists with library resources, technology equipment, software, computer labs, classrooms, and academic materials. Performs catalog searches, checkouts, database updates, records maintenance, troubleshooting, workflow monitoring, reporting, workshops, referrals, and related departmental support.

Provides front-line Learning Commons support to students, faculty, staff, and community patrons. Responsibilities include circulating materials and equipment, supporting software and technology in labs and classrooms, troubleshooting basic issues, monitoring computer lab workflows, maintaining databases and records, assisting with workshops, and delivering accurate, inclusive customer service. The role is on-site, requires bilingual communication, and supports library, testing, tutoring, computing, and educational technology services.

Provides clerical and administrative support to faculty, staff, and the organization. Responsibilities include scheduling appointments, preparing documents, recording meeting minutes, compiling and distributing reports, assisting with procurement, managing confidential information, completing training, and handling routine office duties while delivering customer service and managing multiple priorities.