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Leads sales analytics supporting performance reporting, forecasting, scenario modeling, territory and account design, capacity planning, quota setting, and resource allocation. Develops scalable methodologies, analyzes complex datasets, validates planning outputs, and translates findings into recommendations for senior stakeholders. Partners with Sales Operations and cross-functional teams while serving as a subject matter expert in sales analytics. The role is an individual contributor with no direct reports.

Design, develop, deploy, monitor, and maintain scalable and secure software for Choicehotels.com and related services. Responsibilities include cloud development, capacity planning, performance tuning, infrastructure monitoring, alerting, on-call support, security remediation, technical debt reduction, and collaboration on cross-functional technical issues. The role requires Java and Spring expertise, AWS experience, secure coding knowledge, and familiarity with web services, databases, CI tools, and modern software development practices.

Manages a portfolio of franchisee accounts, overseeing collections, receivables, delinquency risk, payment negotiations, disputes, settlements, defaults, and potential franchise terminations. The role analyzes portfolio performance, develops account-specific collection strategies, and partners with Finance, Legal, Franchise Sales, and Operations. It also maintains account documentation, provides risk reporting, improves collection processes, and supports franchisee relationships while protecting the company’s financial interests.

Author and publish digital content for Choice Hotels websites, mobile apps, and marketing channels using AEM. Collaborate with stakeholders, apply SEO and accessibility practices, optimize responsive layouts, troubleshoot content issues, maintain design standards, and implement A/B tests with Adobe Target. Identify authoring improvements, components, merchandising approaches, and industry trends while ensuring consistent, high-quality digital experiences.

Leads brand strategy, performance analysis, project management, product design updates, and franchisee communications for Choice Hotels’ Suburban Studios and MainStay Suites extended-stay brands. Coordinates brand initiatives, design packages, vendor partners, showroom operations, and cross-functional stakeholders while monitoring financial, operational, competitive, and guest satisfaction metrics. Supports growth, brand standards, owner value propositions, and franchisee adoption.

Develops agentic AI systems and predictive models for hotel revenue management and pricing. Responsibilities include demand forecasting, price elasticity analysis, dynamic pricing, causal inference, experimentation, data pipelines, model validation, and responsible AI monitoring. The role translates analytical outputs into pricing recommendations and executive insights while partnering with Revenue Management, Pricing, Product, Technology, and Operations teams to improve RevPAR, ADR, occupancy, and competitive price performance.

Leads franchise sales and development strategy for Choice Hotels’ Extended Stay portfolio. Oversees six Regional Vice Presidents, sets growth objectives and quotas, manages hotel conversion and new construction opportunities, develops franchise pipelines, and builds relationships with franchisees, developers, lenders, and industry partners. Partners cross-functionally on deal approvals, market strategy, and brand growth while recruiting and developing sales talent. Represents Choice Hotels externally and travels extensively across the assigned division.

Serves as a senior Workday functional expert responsible for configuring and administering HCM, Recruiting, Talent, Absence, and Compensation modules. Manages security, reporting, data integrity, system releases, testing, troubleshooting, audits, and stakeholder requirements. Evaluates and pilots emerging Workday AI capabilities while partnering with HR, IT, business leaders, and auditors to improve processes and workforce insights.

Conduct revenue audits for franchise operations, validate monthly revenue submissions, identify and correct reporting abnormalities, collect fees for underreported revenue, and communicate findings and corrective actions to franchisees. Review property statistics and licensing-related notices while serving as a compliance authority and subject matter expert. The role requires advanced Excel skills, hotel property management system experience, and at least five years of relevant progressive experience.

Leads loyalty lifecycle engagement, promotions, partner marketing, and personalized member communications for Choice Privileges. Develops audience and promotion strategies, runs A/B tests, monitors enrollment, activation, and redemption KPIs, and translates customer insights into actions that improve engagement, retention, and lifetime value. Also manages on-property loyalty marketing standards, inventory, collateral, and testing while collaborating with CRM, digital, strategy, partnerships, and external stakeholders.