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The Apprentice supports the Resourcing Specialist group in hiring entry-level talent, ensuring a positive candidate experience throughout the recruitment process. Responsibilities include data compliance in Workday, assisting with offer documentation, and promoting diversity & inclusion practices.

As a Customer Advisor, you will provide excellent customer service, handle customer queries, troubleshoot issues, and deliver solutions tailored to individual needs. You will ensure that customer complaints are resolved effectively, manage escalated concerns, and maintain strong communication skills while working under tight deadlines.

The Customer Advisor is responsible for addressing customer issues and complaints efficiently. They ensure targets are met across communication channels while maintaining compliance with data protection laws. More experienced Advisors may mentor others and assist with escalated issues.