The Role
As a Functional Specialist, assess claimants' health conditions through various means and create comprehensive reports for the DWP. This role requires strong communication skills and involves ongoing learning.
Summary Generated by Built In
Are you looking for a better work/life balance?
We have several roles available working hybrid (2 days at home) role at our well-connected Cardiff clinic.
We have clinic locations across the Midlands and offer a hybrid working environment.
If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move!
We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.
As a Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person, on the phone or via video link, write reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.
What we offer
• Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised.
• Full or part time hours (minimum 3 days per week).
• Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required).
• £39,500 starting salary, rising to £40,500 after DWP approval.
• 10% of Salary Bonus scheme (based on quality and performance).
• Hybrid working – home and clinic based (up to 3 days per week).
• Watch this short video to find out more https://capita.wistia.com/medias/2spl0ey4a9
Other benefits
• HCPC/NMC fees paid and full revalidation support.
• 15 weeks’ full maternity, adoption and shared parental pay.
• Company pension, life assurance and Cycle2Work scheme.
• Discounts across retail, travel, technology and wellbeing.
• Free access to Headspace (for you and up to 5 others).
• A paid volunteering day each year.
• Ongoing training, development and clear career pathways.
• 25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days.
We have several roles available working hybrid (2 days at home) role at our well-connected Cardiff clinic.
We have clinic locations across the Midlands and offer a hybrid working environment.
If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move!
We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.
As a Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person, on the phone or via video link, write reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.
What we offer
• Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised.
• Full or part time hours (minimum 3 days per week).
• Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required).
• £39,500 starting salary, rising to £40,500 after DWP approval.
• 10% of Salary Bonus scheme (based on quality and performance).
• Hybrid working – home and clinic based (up to 3 days per week).
• Watch this short video to find out more https://capita.wistia.com/medias/2spl0ey4a9
Other benefits
• HCPC/NMC fees paid and full revalidation support.
• 15 weeks’ full maternity, adoption and shared parental pay.
• Company pension, life assurance and Cycle2Work scheme.
• Discounts across retail, travel, technology and wellbeing.
• Free access to Headspace (for you and up to 5 others).
• A paid volunteering day each year.
• Ongoing training, development and clear career pathways.
• 25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days.
Job title:
Functional Specialist - MidlandsJob Description:
What you’ll do in this role:- Conduct initial reviews, face-to-face, video or telephone assessments to evaluate how a claimant’s health condition or disability affects them for various types of benefit including WCA or PIP.
- Analyse and interpret clinical information and supporting evidence.
- Write detailed evidence-based reports to support the DWP in making informed and objective decisions - no treatment or diagnosis required.
- Use IT systems to support clinical decision-making and report writing.
- Develop your clinical knowledge and constantly learn about health conditions which are less familiar to you.
- Personal Independence Payment (PIP) is a benefit for people with a long-term health condition or impairment. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives.
- Work Capability Assessment (WCA) is a functional assessment that looks at a range of different activities relating to physical, mental, intellectual and cognitive functions, to help DWP determine a customer's capability for work or work-related activity.
Location:
Home-Based - GBR,
United KingdomTime Type:
Full timeContract Type:
PermanentSkills Required
- One year's post-registration experience as a nurse, occupational therapist, physiotherapist or paramedic
- Fully registered with a relevant UK regulatory body (NMC, HCPC or other), without restriction or conditions and with a valid PIN
- Excellent observational and communication skills
- Solid experience with using IT and Microsoft Office, as well as remotely accessing systems
- Current valid driving licence or access to transport to attend nearest assessment centre
Capita Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capita and has not been reviewed or approved by Capita.
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Flexible Benefits — Hybrid/remote options, job sharing and compressed hours are available across many roles, and remote-work convenience can meaningfully add to overall value.
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Parental & Family Support — Enhanced maternity, paternity and shared parental leave are part of the offering, signalling stronger family support than basic statutory levels.
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Retirement Support — A company‑matched pension and life assurance are provided for UK roles, delivering core financial protection within the package.
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The Company
What We Do
Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com
