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Own partner recruitment, onboarding, enablement, and co-selling across Southeast Asia. Build partner pipelines, hit quarterly net-new revenue quotas, run joint business plans and co-marketing, manage partner-sourced pipeline and churn, and keep CRM data and forecasts accurate while collaborating cross-functionally.

Own customer success for Portugal and Spain: establish CS playbooks, manage high-touch and scaled portfolios, drive onboarding, adoption, retention, and expansion, surface product feedback, and collaborate with cross-functional teams to grow Net New MRR and reduce churn.

Build and maintain responsive React + TypeScript user interfaces, translate designs into interactive components, implement features, fix bugs, and write clean modular code (styled-components/modern CSS) while collaborating with designers, product managers, and engineers.

Manage a large SMB portfolio across Malaysia, Singapore, and Indonesia to drive activation, product adoption, expansion, and renewals through scalable processes. Build segmentation and automation to improve first-30-day activation and reduce churn, create educational materials and host group trainings, identify upsell opportunities, and collaborate with Support, Product, and Marketing to resolve issues and translate feedback into product improvements.

Work as a software development intern writing C# or Go code, assisting with coding, debugging, and validation; integrate AI-assisted tools and agentic systems; participate in planning, feature enhancements, testing, and cross-functional collaboration in an AI-first environment.

Manage and grow key client accounts for Wati and Astra by building relationships, developing account plans, identifying cross-sell/upsell opportunities, negotiating contracts, tracking performance metrics, and collaborating with product, CSM, marketing, and support teams to drive revenue and AI adoption.

The role involves engaging high-intent leads, supporting the sales team, conducting product demos, and managing customer inquiries effectively, while maintaining CRM tracking.

Wati seeks a Senior Product Manager to develop product strategy and roadmap for integrations and APIs, enhancing customer communication via a scalable AI platform. Responsibilities include analyzing developer needs, collaborating with multiple teams, and leading product-led partnerships for growth.

The Product Operations Manager will enhance product team efficiency by improving systems, tools, processes, and leveraging AI for insights and workflows.

The Product Support Associate will provide customer support, troubleshoot issues, document interactions, deliver training, and collaborate with teams for customer satisfaction.