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Provide multilingual customer and salon-partner support through phone, email, and live chat. Resolve issues, maintain satisfaction scores, document interactions in Salesforce, Aircall, and Slack, and manage high inquiry volumes. Advise salon partners on growing their businesses while supporting Spanish and Portuguese markets. This full-time hybrid role requires rotating availability Monday through Saturday and occasional travel to the Madrid office.

Build, QA, localize, and deploy multi-market CRM campaigns in Braze across email, push, in-app, and content cards. Manage reactive communications and key commercial moments, coordinate creative and translations, perform A/B testing, analyze campaign performance, and optimize targeting, frequency, relevance, and conversion across 14 markets.

Execute B2B CRM campaigns across SaaS products, including product launches, reactive requests, lifecycle engagement, and retention initiatives. Build campaigns end to end, adapt content across markets and languages, use data to optimize targeting and performance, and coordinate with Product, Sales, Customer, and Supply teams to deliver campaigns on schedule.

Lead Treatwell’s creative design across 13 European markets, setting visual direction and personally creating high-priority brand, campaign, product, digital, social, CRM, and performance creative. Manage and develop designers and motion designers, oversee integrated campaigns from concept through delivery, connect brand and product experiences, collaborate with cross-functional teams, and improve studio workflows while maintaining high creative standards.

Own B2B growth strategy and execution across 14 countries. Partner with executive, data, finance, product, and sales teams to solve business challenges, use data to identify opportunities, and test and scale acquisition channels such as referral programs and self-signup flows. This individual contributor role requires hands-on execution, analytical rigor, rapid experimentation, and management of complex cross-functional growth initiatives.

Leads Treatwell’s international growth marketing and go-to-market strategy across B2B and B2C markets. Responsibilities include managing a team of more than 10 marketers, scaling new channels, owning growth KPIs and ROI, coordinating cross-channel initiatives, delivering launches and commercial projects, and aligning Product, Product Marketing, Sales, and regional teams across Europe.

Leads B2B marketing growth across 14 markets and multiple SaaS products. Responsibilities include salon acquisition, lead generation, conversion optimization, upsell strategy, feature launch go-to-market execution, partner trust, and coordinating Performance Marketing, Sales, CRM, Product, Supply, and local market teams. The role also manages a small marketing team and drives data-informed commercial outcomes.

Develop and grow the partner base across Brighton and Hove by prospecting, cold calling, conducting product demos, consulting on software packages, closing new business, and onboarding partners. The role requires achieving monthly sales targets, maintaining CRM records, collaborating with sales, marketing, analytics, and training teams, and gathering partner feedback to improve the product.

Acquire and onboard new salon partners across Bristol, UK and Ireland by prospecting, cold calling, conducting software demos, consulting on packages, closing sales, and meeting monthly targets. The role maintains CRM activity, collaborates with sales, marketing, analytics, and training teams, gathers partner feedback, and helps improve the software experience.

Own Treatwell’s European B2B brand strategy and marketing, developing positioning, campaigns, content, advocacy programs, events, trade shows, and partner storytelling. Build industry reputation, activate salon communities, collaborate with local and cross-functional teams, and optimize activity through data, testing, and audience insight. The role connects global brand direction with local execution and measures impact across awareness, engagement, acquisition, and retention.