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Evaluate and monitor VIP customer communications across channels, ensure compliance with quality standards, prepare evaluation reports, provide feedback to managers, update QA forms, and collaborate with training and operations to improve VIP service processes.

Monitor live betting to detect sharp players, syndicates, arbitrage, bonus abuse and other risky patterns. Set risk profiles and stake limits, manage event and market exposure, escalate integrity concerns, collaborate with Trading, Fraud, CS, VIP/CRM, support junior analysts, and propose platform improvements while working shift schedules.

The Senior QA Engineer will execute manual test cases, maintain test documentation, conduct functional and regression testing, support testing tools, collaborate with R&D, and ensure adherence to architectural guidelines.

As a Junior Administrator, you will support the administrative team with tasks such as data entry, scheduling meetings, maintaining records, and providing excellent customer service.

The CRM Promotion Manager will plan, coordinate, and analyze CRM campaigns across markets, focusing on customer engagement and retention strategies, while collaborating with local teams and ensuring campaign success.

The Affiliate Manager will source and develop affiliate partnerships, analyze campaign performance, negotiate terms, and collaborate with internal teams to optimize performance and ensure sustained partner growth.

As a Loyalty Manager, you'll enhance relationships with VIP players, manage portfolios, execute retention campaigns, and monitor player behavior to drive engagement and loyalty.

Manage a portfolio of VIP and prospective VIP players to build relationships, reactivate and upsell users, monitor behavior, collaborate across teams, execute retention campaigns, and track performance.

The Payment Support Specialist monitors payment systems, processes payments, analyzes logs, and compiles statistics related to payment methods.

The Business Analyst will manage requirements, create project artifacts, support agile development, perform gap analysis, and ensure business objectives are met while collaborating with stakeholders.