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As a Customer Success Manager, you will serve as the primary contact for local clients in Thailand, enhancing client performance, boosting direct online sales, and participating in local events. You'll collaborate with internal teams, conduct frequent check-ins, and promote client interests, fostering strong relationships and addressing queries promptly.

The Sales Specialist at Exely is responsible for the entire sales cycle including lead generation, customer acquisition, and building relationships with hotel professionals. The role involves travel to meet clients, converting incoming leads, and providing market research. Strong sales skills and experience in the TravelTech sector are preferred.

As a Customer Support Specialist, you will onboard and train hoteliers on using Exely's platform, respond to their queries via calls and emails, manage feedback, and ensure effective functioning of solutions for clients. Collaborating with technical support is essential for resolving issues promptly and enhancing experiences.

As a Customer Success Manager at Exely, you will be the primary contact for clients in Indonesia, enhancing their performance and revenue. Your role involves frequent check-ins, problem-solving alongside internal teams, promoting client interests, and participating in marketing activities. You'll also maintain product knowledge and industry trends, ensuring a smooth customer experience.