Top Tech Jobs & Startup Jobs

Own and govern global end-to-end accounting processes, drive harmonization and optimization, manage process automation and ERP enhancements, define KPIs and controls, partner with stakeholders, leverage process mining and analytics, and lead change management for continuous improvement.

Own the hands-on configuration and rollout of Zendesk across multiple markets, brands, languages, and channels. Build workflows, routing, ticket forms, automations, SLAs, permissions, voice and messaging setups, Help Center configurations, marketplace integrations, and webhooks. Translate business requirements into scalable production configurations, coordinate testing and go-lives, support hypercare, document market-specific deviations, and collaborate with business, training, engineering, security, and project teams.

Owns hands-on Zendesk configuration and market migrations across Support, Guide, Talk, and Messaging. Builds workflows, routing, channels, SLAs, permissions, integrations, and Help Center setups for multiple markets and languages. Translates business requirements into scalable production solutions, manages testing and go-lives, documents deviations, and supports hypercare. Collaborates with business SMEs, training, engineering, security, and project teams while maintaining configuration standards.

Own Zendesk administration and configuration across Support, Guide, Talk, and Messaging. Build workflows, routing, channels, SLAs, permissions, integrations, and multilingual Help Centers across global markets. Lead market rollouts, testing, go-live support, hypercare, documentation, and configuration governance. Translate business requirements into scalable production solutions while coordinating with SMEs, training, IT engineering, and project leadership.

Own hands-on Zendesk configuration and migrations across multiple markets. Build workflows, routing, channels, Help Center, integrations, permissions, and SLA policies; adapt global blueprints for local requirements; lead testing, go-live, hypercare, documentation, and steady-state handoff. Partner with business SMEs, training, engineering, and project teams while ensuring scalable, well-governed production configurations.

Own Zendesk administration and production configuration across Support, Guide, Talk, and Messaging. Build workflows, routing, channels, permissions, SLAs, integrations, and multilingual market setups. Lead rollout configuration, testing, go-live support, hypercare, documentation, and ongoing governance across multiple markets. Translate business requirements into scalable solutions while collaborating with SMEs, training, engineering, security, and project teams.

Owns hands-on Zendesk configuration across Support, Guide, Talk, and Messaging for global market rollouts. Builds workflows, routing, channels, SLAs, integrations, and Help Center setups; translates business requirements into production-ready configurations; leads testing, go-live, hypercare, documentation, and ongoing governance. Collaborates with business stakeholders, training, engineering, and project teams while maintaining scalable multi-brand, multilingual environments.

Owns third-party carrier onboarding, partner inventory health, and B2B API partner relationships. Resolves technical and operational issues, supports country organizations, and leads cross-functional projects improving integration quality, onboarding, scalability, and customer experience. The role requires translating between business partners and engineering teams, managing stakeholders, using internal tools, and making data-based operational decisions in an international environment.

Integrate and maintain third-party carrier inventory across platform tools and integration modes. Identify repetitive onboarding and inventory tasks, then replace them with scripts, workflows, no-code automation, and AI solutions. Use data to identify automation opportunities and measure impact, maintain data quality, troubleshoot technical issues with engineers, and improve partner and customer experiences in a cross-functional international team.

Draft, review, and negotiate contracts and administrative filings for Flix operations in Croatia and Serbia. Provide legal and regulatory guidance, monitor legislative developments, manage transport authorizations and bus line concessions, negotiate bus stop and station agreements, and maintain relationships with government and industry stakeholders. Collaborate with external counsel and cross-functional teams to identify risks, secure approvals, and support regional operations.