Junior Technical Operations Manager – AI & Automation (m/f/d)

Posted 8 Days Ago
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Warsaw, Warszawa, Mazowieckie, POL
In-Office
Junior
Marketing Tech • Software • Travel
The Role
Integrate and maintain third-party carrier inventory across platform tools and integration modes. Identify repetitive onboarding and inventory tasks, then replace them with scripts, workflows, no-code automation, and AI solutions. Use data to identify automation opportunities and measure impact, maintain data quality, troubleshoot technical issues with engineers, and improve partner and customer experiences in a cross-functional international team.
Summary Generated by Built In

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.  

We are looking for a curious and driven Junior Technical Operations Manager with focus on AI & Automation who wants to build the operational backbone that lets us scale our platform globally with minimal resource investment. You will keep third-party partner inventory live on our platform while challenging how processes can be improved.

You will be part of a self-organized, cross-functional Platform Business Team where we test and launch new business models. This role starts from the same foundation as the rest of our Technical Operations team – integrating and maintaining partner inventory – and grows it in a new direction: using automation and AI to remove manual, repetitive work so the inventory can scale while remaining a stable team. Your work directly contributes to shaping the future of mobility.

About the Role

  • Integrate and maintain partner inventory. You onboard third-party carriers onto our platform and keep their inventory accurate and healthy across our tools and integration modes (self-service, manual, hybrid, and API integration), the operational core our revenue and inventory growth depend on.
  • Automate the repetitive. You identify manual, recurring steps in our onboarding and inventory processes and replace them with scripts, workflows, and automation so the team scales without scaling effort.
  • Put AI to work. You prototype and apply AI tooling – from data checks and inventory QA to document handling and internal assistants – to speed up operations and improve quality of information.
  • Be an expert user of our internal tools. You work closely with our engineer to resolve technical issues, improve the partner and customer experience, and turn recurring pain points into tooling improvements.
  • Make it data-based. You use data to find where automation pays off, measure the impact of what you build, and prioritize the next opportunity.

About You

  • Holds a degree in a technical, analytical, or business field – e.g. Business Information Systems, Computer Science, Engineering, Economics, Business Administration, or similar with 3+ years of relevant experience.
  • Comfortable with data and automation tooling – for example spreadsheets, SQL, scripting (e.g. Python), no-code/low-code automation, or hands-on experimentation with AI tools.
  • You are a thorough, detail-oriented person who cares about clean, reliable data.
  • You can set your own goals, structure your work to meet them, and find creative workarounds to meet stakeholder needs.
  • You love an international environment and are a team player.
  • You are fluent in English; any other language is a plus.

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!  

What We Offer

  • Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family. 
  • Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year. 
  • Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life. 
  • Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. 
  • Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills. 
  • Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career. 

To view more local benefits specific to each office location, please check out this link: Locations - Flix Career

Why Join Flix?

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you! 


Skills Required

  • Degree in a technical, analytical, or business field such as Business Information Systems, Computer Science, Engineering, Economics, or Business Administration
  • At least 3 years of relevant experience
  • Comfort with data and automation tools, including spreadsheets, SQL, scripting such as Python, no-code/low-code automation, or AI tools
  • Strong attention to detail and commitment to clean, reliable data
  • Ability to set goals, structure work independently, and develop creative solutions for stakeholders
  • Fluent English
  • Additional language skills
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The Company
HQ: Munich
2,117 Employees
Year Founded: 2011

What We Do

Flix is a global travel tech leader providing sustainable and affordable travel options to more than 60 million yearly travelers in 43 countries through its brands FlixBus, FlixTrain, Greyhound, and Kamil Koç. By combining network planning, marketing, and pricing, Flix uses innovative solutions to enable comfortable, sustainable, and affordable travel worldwide. Through our tech platform and user-friendly app, Flix creates a travel experience tailored to passengers' needs and connects travelers with local business partners providing transportation, ensuring a modern fleet that adheres to the highest safety standards. This asset-light business model has turned a European start-up into a leading and globally expanding travel-tech champion. Flix is pioneering and testing alternative drives with a long-term strategy to progressively decarbonize its fleet. Together with our partners and customers, we are driving transformative change towards the future of mobility, gradually reshaping the mobility sector and enabling more sustainable travel modes. Check out https://flix.careers/ to see how you can join our team. For our legal imprint click here: https://global.flixbus.com/legal-notice

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