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The Senior CRM Manager will develop and execute CRM strategies, manage projects, lead marketing automation efforts, and enhance customer insights.

Drive analytics and BI for e‑commerce fulfilment: build and automate ETL pipelines, develop dashboards/reports (Looker/Looker Studio), validate and model data, analyze operational metrics, support stakeholders and managers to improve performance and inform decisions.

Lead end-to-end order fulfilment operations, managing a 20+ person team and branch/franchise flows, improve processes and KPIs (delivery, quality, cost), handle claims, complaints and exceptions, integrate courier systems, and implement continuous improvement initiatives to achieve delivery-on-promise targets.

Define and execute the Catalogue product roadmap, translate business needs into technical user stories, manage end-to-end delivery with engineering and UX, track and improve metrics, ensure compliance and scalability, and coordinate stakeholders across the product lifecycle.

Manage and execute performance marketing campaigns to maximize return on advertising spend (ROAS) using data-driven strategies, analytics, and budget management.

The Digital Graphic Designer will create digital assets for retail media, collaborate with teams, and stay updated on design trends, ensuring timely delivery and adherence to brand standards.

As a Software Engineer (Scala), you will optimize logistics systems, improve delivery processes, and develop solutions using a microservices architecture in a collaborative environment.

Lead paid media strategy and execution to drive app traffic, new and returning buyers, orders, revenue, and market share. Plan, run, and optimize multi-channel campaigns (search, social, display, programmatic), manage CPO/ROI, collaborate with creative/analytics/CRM/product teams, lead agencies, and maintain performance reporting and innovation.

Coordinate and execute promotional campaigns per the promotions calendar. Liaise with Retail, Marketing, Marketplace, Catalogue, Advertising and Design to select offers, ensure accurate listings, pricing and stock, update promotional tools/platforms (Asana, spreadsheets), train stakeholders, run daily checks, produce monthly performance reports with insights, and support major anchor campaigns (Black Friday, sales) with zero-error activations and post-launch quality control.

Lead and align multiple QA teams across logistics products, drive automation strategy and coverage (UI and service), oversee SDLC testing (unit, API, performance, system), ensure test case and test data quality, identify and close testing gaps, report test outcomes to stakeholders, mentor QA staff, and recruit QA talent while improving QA processes and visibility across engineering.