Top Tech Jobs & Startup Jobs

Act as first-line support for energy traders via calls, tickets, email, and chat. Manage onboarding, user setup, permissions, and CRM data. Create and maintain help center content, track support metrics (ticket volumes, response times, CSAT), and coordinate with Product, Engineering, Sales, and Revenue teams to resolve issues and scale operations.

Provide first-line support to energy traders across calls, tickets, email, and live chat; coordinate with Product, Engineering, and Revenue teams; manage onboarding, user permissions, and CRM data; create Help Center content and monitor support metrics to drive product and process improvements.

Lead enmacc's transition to an AI-first trading platform by developing AI solutions and predictive models tailored for energy trading, overseeing a unified Data & AI team, and driving product innovation.

As an AI Native Marketing Content Specialist, you'll leverage AI to create engaging content, drive community growth, and establish thought leadership.

Own a portfolio of ~30 major DACH accounts, build executive-level relationships, design account business plans, drive ARR and NRR growth via upsell/cross-sell across multi-commodity offerings, accelerate platform adoption, and align with Marketplace Management and product teams.

The Marketplace Manager will engage traders to maximize value on the enmacc platform, increasing trading fee revenue and managing client relationships while collaborating with product and marketing teams.

Embed quality across the product lifecycle by owning approval of new features, creating test plans, developing and maintaining automated UI/API test suites integrated into CI/CD, performing manual and exploratory testing, tracking defects and root causes, and reporting KPIs to improve platform quality.

As a Sales Manager at Fidectus, you'll expand market presence in the DACH region, engage enterprise customers, and drive digital post-trade transformation.

The Chief Product Officer will lead product strategy, ensuring innovation and exceptional user experiences while collaborating with engineering and customer teams to meet market demands.

As an Account Manager, you'll engage with UK energy clients, support their trading needs, and drive user adoption of the enmacc platform while developing a client portfolio.