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Hands-on IT systems and compliance lead to manage Mac and Windows device lifecycles, identity and access, endpoint security, vendor/licence inventories, and ISO 27001 IT controls. Build runbooks, automate first-line triage with AI, support service desk, and deliver documented processes for handover to a permanent hire or MSP.

Manage full commercial relationships with a portfolio of UK and Ireland transport authorities and operators. Own the sales cycle from pipeline to contract award, expansion and renewal; develop account strategies; navigate public sector procurement; engage technical, operational and executive stakeholders; represent CitySwift at industry events; and share market intelligence with Product, Engineering and Customer Success.

The Sales Director is responsible for managing client relationships, driving revenue growth, and supporting business development in the EMEA region while collaborating with various teams.

Targeted, account-based sales role focused on mapping and engaging priority public transport accounts. Conducts deep research, crafts tailored multi-channel outbound campaigns, opens senior-level conversations, supports early-stage qualification and discovery, logs activity in HubSpot, records calls with Grain, and travels to industry events to build pipeline and strategic relationships.

Build scalable, tested data models and semantic layers to provide a single source of truth. Develop BI views and dashboards, collaborate with engineering and commercial teams, follow Git-based workflows and deployment processes, and support team enablement and documentation.

The Partner Manager will build relationships with key accounts, manage project delivery, and ensure customer satisfaction by maximizing value across CitySwift's product suite.

Lead engagement with transport authorities to position CitySwift as a strategic platform. Serve as authority subject-matter expert across pre-sales, solution design, business case development, stakeholder relationship-building, data discovery, and product feedback. Drive authority-focused new business, support strategic accounts, and inform market expansion and product roadmap decisions across EMEA.