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The Engagement Manager will guide customers in transforming their hiring processes with AI, fostering strategic partnerships, and driving revenue outcomes while synthesizing customer insights.

As a Sales Development Representative at Metaview, you'll generate qualified sales opportunities through effective outbound communication and engagement with potential clients. The role emphasizes building targeted account lists, drafting engaging outreach content, and maintaining pipeline quality, with an ambition to grow into an Account Executive position.

Lead strategic customer engagements to drive adoption of AI hiring workflows. Build executive relationships, manage change and onboarding, surface product insights, drive retention and expansion, run workshops, and align product and sales strategy to maximize long-term customer value.

Report to the CEO to identify high-leverage workflows across non-engineering teams, diagnose constraints, and build AI-native solutions (agents, automations) that drive commercial outcomes and reusable patterns. Set AI-native operating standards, decide build vs buy, and scale AI leverage across Sales, CS, Marketing, Ops, and Talent.

Drive enterprise sales for an AI recruiting SaaS: prospect and qualify large accounts, manage complex multi-stakeholder deals from first contact to close, generate pipeline and forecasts, provide market feedback to founders/product, and build relationships with high-growth companies.

Own escalated technical customer issues end-to-end: diagnose using logs and internal tooling, create scalable internal tools and docs, partner with CS/Sales and Engineering to triage and resolve problems, and support enterprise accounts during technical troubleshooting.

The Technical Support Engineer will diagnose and resolve escalated technical issues, collaborate with teams, create tools for faster troubleshooting, and improve documentation.

Lead and scale the EMEA sales segment: own quota, recruit and coach quota-carrying sellers, develop and operationalize playbooks (MEDDIC/Command of the Message), establish reporting and cadence, and partner with enablement to onboard and grow the team.

Prospect and manage enterprise accounts for an AI recruiting platform, build and maintain a qualified pipeline, close complex multi-stakeholder deals, develop deep product and AI recruiting expertise, feed market learnings to product and founders, and build relationships with high-profile customers.