Sales Operations Analyst

Posted 7 Days Ago
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London, Greater London, England, GBR
Hybrid
Mid level
Artificial Intelligence • HR Tech
The Role
Support EMEA sales and customer success by resolving systems issues, delivering data and dashboards, managing deal desk and Chargebee access, and building repeatable GTM processes and BI infrastructure to scale operations.
Summary Generated by Built In

Metaview is an AI company focused on recruiting. We build AI agents that help world-class companies hire with radically more speed and precision. We automate the toil, and augment the human for companies like Brex, Affirm, Deel, and Navan.

Founded by Siadhal and Shahriar after their experiences scaling Uber and Palantir, we’ve raised over $50m from top-tier investors. Most recently, Google Ventures led our series B. We’re growing 5x YoY, our customers are raving fans of the product, and our story has been covered in Fortune, Forbes, TechCrunch, and The Times.

It’s still day 0: Now is the time to re-engineer how work gets done with AI at the core, and our toughest challenges still lie ahead. We’re looking for people seeking the hardest, most fulfilling work of their lives.

How we work

We operate with one core principle: velocity. In practice, this means we:

  • Optimize everything we do around accelerating rate of learning.

  • Do truly great work

  • Communicate openly and directly, and with full context.

All while maintaining a hard-earned reputation for craft and quality.

The role

As a Sales Ops Analyst, you’ll be a foundational operational partner to our EMEA sales and customer success teams. You’ll keep the go-to-market engine moving—resolving systems issues, delivering the data and insights needed to make decisions, and removing the day-to-day blockers that slow our customer facing teams down. In doing so, you’ll help build the infrastructure, processes, and operating rhythm that allow our EMEA go-to-market motion to scale with speed and precision.

Key ownership areas:

  • Troubleshoot and resolve GTM systems issues for EMEA sales and customer success teams during UK business hours.

  • Handle data requests and reporting for go-to-market stakeholders, including sales and engagement leadership.

  • Establish and manage deal desk processes, oversee deal flow, and give sales reps the operational support they need.

  • Build dashboarding and business intelligence infrastructure using a BI tool rather than relying solely on Salesforce dashboards or manual Google Sheets reporting.

  • Manage Chargebee access and provide billing system support, reducing the need for sales reps to work directly in Chargebee and lowering the risk of errors.

  • Create scalable processes for recurring data requests, systems troubleshooting, and cross-time-zone handoffs.

  • Document and continuously improve go-to-market operations workflows.

Early priorities:

  • Establish documented, repeatable deal desk workflows with clear handoff procedures.

  • Implement dashboarding infrastructure that enables deeper insights and reduces reliance on manual reporting.

  • Create reliable systems for resolving recurring data requests and operational issues.

What you bring
  • Strong sales operations acumen, including familiarity with sales operations, deal desk workflows, revenue systems, and the full sales funnel.

  • The ability to identify operational bottlenecks, diagnose their root causes, and design scalable systems and processes.

  • Technical fluency with business tools such as Salesforce, Chargebee, BI tools such as Hex, and data platforms.

  • Comfort moving between systems, understanding data flows, and implementing operational solutions without heavy engineering support.

  • The ability to translate business questions into useful reporting, dashboards, and clear operational recommendations.

  • High ownership and autonomy, with sound judgment about when to solve independently and when to escalate.

  • A proactive approach to supporting sales and customer success teams, anticipating needs before they become blockers.

  • Clear communication, strong attention to detail, and comfort operating in a fast-moving environment.

What we offer
  • The best co-workers you’ll ever have, in an environment that fosters cohesion, collaboration, and performance.

  • Supreme rate-of-learning as we re-orient how the world works with AI.

  • High compensation, through cash and equity.

  • All the benefits you’d expect and more.

Skills Required

  • Familiarity with sales operations, deal desk workflows, revenue systems, and full sales funnel.
  • Ability to identify operational bottlenecks, diagnose root causes, and design scalable processes.
  • Technical fluency with Salesforce, Chargebee, BI tools (e.g., Hex), and data platforms.
  • Comfort moving between systems, understanding data flows, and implementing solutions without heavy engineering support.
  • Ability to translate business questions into reporting, dashboards, and operational recommendations.
  • High ownership, autonomy, and sound judgment about escalation.
  • Proactive support for sales and customer success teams, anticipating blockers.
  • Clear communication, strong attention to detail, and ability to work in a fast-moving environment.
  • Ability to support EMEA during UK business hours (timezone overlap).

Metaview Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Metaview and has not been reviewed or approved by Metaview.

  • Healthcare Strength Private medical insurance via a named provider is highlighted for UK/EU hires, indicating robust health coverage in those markets. Feedback suggests this is a notable plus for a growth-stage startup.
  • Leave & Time Off Breadth A take-what-you-need PTO policy is promoted alongside EU-remote flexibility. Feedback suggests this provides generous latitude for time away.
  • Equity Value & Accessibility Equity grants are presented as a meaningful part of offers, making ownership a core component of rewards. Feedback suggests this aligns with packages typical of companies at this stage.

Metaview Insights

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The Company
HQ: London
22 Employees
Year Founded: 2018

What We Do

Metaview automatically writes your interview notes for you so you can save time and focus on high-quality interactions with candidates.

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