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Manage a diverse SaaS customer portfolio from onboarding through retention and growth. Help marketers and business leaders adopt Tracksuit’s brand-tracking platform, interpret data and insights, and realize business value. Build executive and user relationships, advocate for customer needs, provide product feedback, and collaborate with Product, Marketing, Partnerships, Solutions, and Sales. Support renewals, expansion, forecasting, and continuous improvement of the customer experience.

Manage a portfolio of B2B SaaS customers by onboarding them, driving dashboard adoption and business outcomes, leading quarterly check-ins, protecting renewals, identifying expansion opportunities, and maintaining accurate account health and forecasts. The role also translates customer feedback into product and marketing insights, improves customer success playbooks, and builds relationships with senior marketing stakeholders.

Leads Tracksuit’s US marketing strategy, brand growth, pipeline generation, market expansion, and external representation. The role partners with global marketing centers and revenue teams, adapts campaigns for the US, builds industry relationships, and establishes a scalable regional marketing function through hiring, systems, operating rhythms, and repeatable playbooks.

Own and grow Tracksuit’s agency partner network across Australia and New Zealand. Responsibilities include sourcing new agency opportunities, presenting the platform’s value, onboarding and enabling partners, managing strategic accounts, driving referrals, conducting QBRs, tracking partnership KPIs, and collaborating with sales, marketing, customer, product, research, and global partnerships teams.

Lead Tracksuit Studio as its creative vision-setter, editor-in-chief, and production leader. Develop integrated campaigns and brand platforms across channels, direct creative quality, manage multidisciplinary talent, create key work, and partner with product, growth, marketing science, and design. Establish creative processes, mentor the team, manage agencies and freelancers, maintain brand consistency, and build a high-performing newsroom-style creative culture.

Owns expansion revenue across an existing ANZ customer portfolio. Responsibilities include identifying growth opportunities, managing the full sales cycle from discovery through close, building proactive pipeline, partnering with Customer Success, and managing internal and external stakeholders. The role requires a commercially sharp, quota-carrying B2B SaaS seller who can close expansion and renewal deals in a fast-paced scale-up environment.

The Senior Full Stack Engineer will develop features, collaborate with product teams, and mentor other engineers while maintaining code architecture and product direction.

Lead and grow the product management team during a ~12-month parental leave, shape product strategy, drive discovery and customer-first decision making, align product with company outcomes, partner across engineering, design, marketing and sales, and represent the company externally.

The Senior Data Scientist will enhance survey operations, analyze data quality, run experiments, and collaborate with cross-functional teams to solve business problems using advanced data science techniques.

Lead and grow the engineering team, architect scalable cloud systems, collaborate with product and design, run experiments, prioritize work, and coach engineers to deliver business outcomes.